Poor car offered - MG - low budget car. Alarm kept going off.

I was informed the Merc E Class was not available, which is understandable and would expect a ‘similar car’ in this range, however they didn’t have any other car in this category so downgraded me to a C Class which I told them is not big enough. The staff member (Clive) made promises for me to call back and change over the C class for an E class as he was ‘100% sure they will come back in stock’. I called everyday and not once did Clive return my calls nor were the staff helpful. I left 4 voicemails over a 4 day period with nobody returning my calls and even when I got through to staff, they promised to call back and never did.

Easy, user friendly website

Had a previous booking but flight was delayed. Very hard to get any help. Found out at the airport counter that the car could be kept for 48hrs.

One of your advisor helped me to find another deal. She was very good.

The car was exactly what we had hoped for. Very easy to book.

Easy booking process, cheaper than other car rental sites.

The car was far bigger- Citroen Berlingo- than the Cactus I requested. It was also a very poor car to drive. Rubbish gears very sensitive to wind , a really poor tank of a car.