Search for Dollar Car Rentals in Inverness

Good booking process through EasyRent cars but Dollar dont offer a dime of customer service.

V.Golchha

United Kingdom

Reviewed: Wed, Aug 14, 2019

About Dollar: 7.0 /10

Very cheap but the lack of customer service or even regard for its customers outweighs the price point. It does not cost them to smile and be more informative. The experience started to deteriorate at the airport when I realised they had a pick-up service. I had not opted for it but I showed them the reservation and offered to pay the difference if they would take us to the pick-up location. They refused. At the pick-up location, a lot of time was wasted on people trying to search for proof of address online and in archives. This could very simply be resolved by them announcing to everyone to have their proof ready so that everyone did not have to wait while the people at the counter tried to get the documents and then the next person does the same and the one after that too. The pick-up location does not have any toilets or tea/ coffee facilities or vending machines. It was very crowded with 4 families all waiting for a pick-up.

About QEEQ: 8.0 /10

Quite easy to make the booking. Very flexible arrangements. Cheap top-up insurance to bring excess to zero.

Dollar

Inverness

United Kingdom

Economy | Ford Fiesta or similar

1 days rental

Relevant Reviews on Dollar Inverness - Downtown

R.Khondker

United Kingdom

1 days rental

Full Size | Jaguar XE or similar

Dollar

Inverness

United Kingdom

Reviewed: Wed, Aug 21, 2019

“It was eat with easy rental but tough to deal with Thrifty”

About Dollar: 5.7 /10

It was not rented by dollar. It was from Thrifty. Absolutely horrible. They charged me £380 extra for damages I didn’t do because they were busy to check car when I dropped off and claimed I made scuff marks.