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Everything was great! Very nice and helpful

I have insurance with the credit card which is issued from Austria - so I couldn't get any document due to time difference to Los Angeles. In the 10 years, I have the card it's the first time that a car rental wanted proof. I paid insurance with easy rent cars, my credit card and at the rental company. I was the best-insured looser paying everybody. If you check the google maps reviews you will find out I wasn't the only one falling for this scheme. I guess It falls back to you when I have a voucher where stands I don't have to pay anything at the desk.

Staff was courteous

I was hesitant about this company at first due to the low cost. It was a bit difficult finding their pick-up location due to the instructions being hard to understand. However, once I got there everything went smoothly. Yesaway even provided an added bonus of a free airport drop-off. Highly recommend.

I waited a really long time to get my car. They need an actual document showing your insurance. Visa and MasterCard are not enough. This really needs to change as it bogs down the whole exchange. Most of their customers are Chinese tourists who are accustomed to providing that but the company hasn’t yet understood how things are done in America.