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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8854475125
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8854475125
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Search for EZU Car Rentals in Queenstown

It was a pathetic experience. Poor service and no one wanted to hear about our problem....

Reviewed: Sat, Aug 17, 2019
About EZU: 3.3 /10
It was a very pathetic experience with EZU. There was an incident with the GPS for which I paid $40 cash and just didn’t get a chance to use it because the GPS dropped and screen cracked. I informed Grace of EZU that this has happen the very first day and upon returning the vehicle I was told by Frank of EZU that I will be charged $300. I told Frank that I won’t be paying a single cent because it was not my fault the the GPS fell down as it was installed on the glass by EZU employee. I should get a refund of $40 as I was not able to use the GPS at all and informed Grace on a good faith. I used my mobile for navigation for the entire trip. Also I got a vehicle which had scratch and informed EZU of the same before driving the car off their drive away and the response from EZU is that we are aware of the same.
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Toyota RAV4 image
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Medium SUV | Toyota RAV4 Guaranteed model

Relevant Reviews on EZU QUEENSTOWN AIRPORT

T.Ralston

View more >
Economy | Nissan Tiida or similar
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Thu, Oct 20, 2022
“Skimping on the safety of babies - shame on Ezu!”
About EZU: 5.0 /10
The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!
About QEEQ: 8.0 /10
Qeeq was easy to book through, no issues. We had some trouble meeting the shuttle bus driver but got there eventually.

Zomba

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Economy | Kia Rio or similar
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Wed, Jun 22, 2022
“Rental was okay i think, would have been great we would have got the car which we booked for”
About EZU: 9.0 /10
The car originally booked was KIA RIO and the car provided was Toyota Camry 2.5L which was way big to our requirements. Costing more on fuel
About QEEQ: 8.0 /10
Good Platform for booking car rentals

Vikash

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Compact | Toyota Corolla or similar
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Fri, Apr 23, 2021
About EZU: 10.0 /10
Great service and car got upgraded to a more spacious one
About QEEQ: 10.0 /10

sameer iyer

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Economy | Toyota Yaris or similar
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Tue, Apr 20, 2021
About EZU: 9.0 /10
It's been a week and I still haven't received my deposit. They had promised to transfer it back in 1-3 days. I have called them up twice and yet no resolution.
About QEEQ: 9.0 /10
Price drop protector did not work.

K.P.Murphy

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Full Size | Toyota Mark X or similar
EZU
Queenstown Airport(ZQN)
Queenstown
New Zealand
Reviewed: Wed, Aug 19, 2020
“if i had my s#%* together it would have been smooth as.”
About EZU: 8.0 /10
Pick up was weird as nobody new what van or company was picking us up. i called them twice and the van was at the airport all along with a little EZU on the windscreen which wasn't visible. The staff were very helpful. I had left my drivers license on my scanner at work so they waited until i could organise a temporary one and dropped me off and picked me up to do this. They gave us water and laughed and sympathized. While the car wasn't the MARK X it was close enough. Drop off was easy as. I will definitely use these guys again
About QEEQ: 8.0 /10
a fabulous way to book

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