Waited at the airport for the rental company’s shuttle to the rental location for an hour. Other companies had over 10 shuttles, but this company had none. Upon arrival, they told me my reservation was canceled because I arrived late, and I was forced to upgrade to a more expensive car, costing an extra $500. Googled reviews for this company, and they are all negative, mostly complaining about forced upgrades for late arrivals.
“Do not rent a car from Foco at Fortaleza airport”
About Foco:6.0/10
Foco, the rental car company, did not find my reservation, and did not accept the voucher and other documents that I showed them.
They insisted that I have to make a new reservation, on a walk-in price, which was more than double of the Qeeq order.
Also, no one there spoke English, so we had to communicate via ggl translate, which made it harder.
On returning the car, Foco claimed that I need to pay 250Rs for cleaning the car. I had the car for a month, in an area with many bad roads. after some arguing, they waived it, and I was free to go.
About QEEQ:9.0/10
After Foco did not find the reservation, I called Qeeq customer support who verified that my reservation is ok. They tried to talk with the Foco office, and then with the head office, and finally, after almost 3 hours (!) I got the car
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Car rented was a Golf or similar. They gave me an economic car without AC and manual.
Relevant Reviews on Foco in Brazil
Cecilia Arnold
-
-
-
-
View more >M.Maureira
-
-
-
-
View more >E.Aharon
-
-
-
-
View more >Rose IV.
-
-
-
-
View more >Marcos Gonzalez
-
-
-
-
View more >