Good

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

La voiture avait plusieurs dommages non répertoriés sur la fiche de prise en charge. J’ai dû demander une inspection avant le départ.

It was an excellent car but on pick up, there were scratches on all panels that were not picked up or marked on the collection sheet and the fuel was only 7/8s full so we wasted about 30-45 minutes going through to the garage to wait for our turn to be served to have all the scratches and marks indicated and then the fuel topped up

great as usual

perfect ..thank you

They try to rip you off. Take a million photos of the car at pick up time as they will try and sting you for every minuscule scratch on the car when you drop it off. They also take forever to reply to any queries you have and will charge your card without your consent (including the supposed “damage” charges

Booking process was smooth, thanks for everything