Like: Pickup was fast and efficient. No long waits or etc. Everything has been pre-filled and basically had to just pick up the car. Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
As a tourist from Hong Kong, it was convenient that the staff could speak Mandarin and Cantonese. The vehicles were new and clean, and the staff were polite. The process for both picking up and returning the car was quick. They also provided useful tips for driving on the road. I will definitely rent from them again next time.
I paid for Toyota Innova or similar car but they downgraded to a Malaysia made 4 door sedan. The size was much smaller and the staff rejected to change a similar car. I had no choice but to take the downgraded car. The Bluetooth audio took us 40 min and not able to connect my iPhone for GPS and audio. Most car rental companies rent the car with full tank of gas while this one left only less than half tank and the staff said to return the car with 3 bars. How could I return the car with exact measurement for 3 bars. Without any choice I had to fill up the tank almost full to benefit the next renter because there was quite a distance between KL city center and the airport.
SURIA has provided us a decent car. The representative was great and we had a really good communicate with him about how and where we should be met.
About QEEQ:10.0/10
This booking platform is really convinient. Everything was done within a few clicks. I would reccomend to use Easyrentcars.com for your own best experience!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Good Service but can't communicate
Dislike: The person there was English illiterate. So communication was a bit of a barrier. They really need to improve on that. Not everyone in this world speak or read Chinese.
Relevant Reviews on SURIA Kuala Lumpur International Airport 2
Sandy Piers
-
-
-
-
View more >Ryuta Yamada
-
-
-
-
View more >Tommy
-
-
-
-
View more >Y.Tang
-
-
-
-
View more >Fluke
-
-
-
-
View more >