Great overall experience - no hassle - excellent service - affordable car hire.

G.Barnes

Australia

Reviewed: Sun, Sep 22, 2019

About Apex: 9.0 /10

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

About QEEQ: 10.0 /10

Intermediate | Hyundai Elantra or similar

1 days rental

Relevant Reviews on Apex CAIRNS AIRPORT

C.Ullyatt

Australia

1 days rental

Economy | Suzuki Swift or similar

Reviewed: Fri, Jul 29, 2022

“Won’t use QEEQ again”

About Apex: 9.0 /10

Issues with phone and internet on pick up day. Mix up due to lack of internet that Was difficult to add excess reduction fee. Rented again later in week, booked directly nil issues.

Australia

4 day rental

Economy | Suzuki Swift or similar

Reviewed: Thu, Jul 14, 2022

“Great car and service”

About Apex: 10.0 /10

I found apex excellent to deal with. Friendly staff, great service and great car.

About QEEQ: 10.0 /10

This was my first time using qeeq. The process was easy and when I arrived at Apex they had my booking and the car was ready to go.

Y.HIGASHI

Australia

1 days rental

Medium SUV | Mitsubishi Outlander or similar

Reviewed: Mon, Mar 16, 2020

“また利用したいです。”

About Apex: 10.0 /10

とても親切に対応していただきました。

About QEEQ: 10.0 /10

値下げプロテクターなどとても便利だと思います。

Australia

1 days rental

Economy | Hyundai Accent 2 Doors or similar

Reviewed: Fri, Aug 16, 2019

“Flat tire due to the tire condition and had to pay $500”

About Apex: 7.7 /10

I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.

About QEEQ: 10.0 /10