Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

The car had a slow leak in the front left tire so I had to stop twice to pay money in a air pump machine to fill in up. When you drove slow, you could feel like one of the tires were out of round because you felt like you were riding a horse. Also, it made noise in the back tire area like something was stuck in it but I couldn't find anything. When I was going slow, people around me would motion to me that I had something wrong with the car. It was clean, had plenty of room from 2 people with 2 large suit cases and 2 small and got great gas mileage.

Great service!

The directions for pick up in the email were not accurate. Could not get ahold of the car rental company to coordinate a drop off since my flight was before they open

Helpful friendly

Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.