Got charged twice and had to write 2 emails to get back my money.
S.Shaikh
United States
Reviewed: Fri, Sep 27, 2019
About National:4.7/10
Car was not clean and was poorly maintained.
The staff did not consider my prepaid voucher and charged my credit card. upon reporting this to the customer care, I was told that it was only a deposit and should be returned when I return the car. But that didn't happen and it took me a couple of email follow ups to get back my money.
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Customer Service
Got charged twice and had to write 2 emails to get back my money.