Nil

A simple average car, but neat and clean. Car is able to start smoothly.

Good booking process throughout. Would appreciate you give out the Birthday voucher annually, as promised to us. Thanks

The counter staff was very courteous, Mr. Michael took over from his colleague and engage with us. He also did explain the car condition at the pick-up point and the drop-off point when returning the car back. However, this Proton Saga Auto economic edition should equip with central locking for customer's safety and the tire pressure must be checked as well. The car dashboard also needs to be clean as it was dusty.

This booking platform is very efficient and easy to use. I'm afraid the Price Drop Protector didn't work for me perhaps I believe I booked the car 5 days before my departure. However, Easyrentcars.com should allow customers to key in their legacy airline membership no in order to earn the miles. It has to be a win-win situation for customers and Easyrentcars.com.

The car above expectations with value for money. If possible increase the car insurance for lower excess value.

Fast and easy car rental booking.

Customer service from Paradise was excellent. Fauziah was extremely helpful and polite.

Not happy that I was charged maximum excess for an accident that wasn’t my fault. Pardon my ignorance but I thought if I am not at fault I won’t be charged.