the miami sunpass is a ripoff other companies i used in the past were much cheaper and they gave an extremely difficult time insurance wise asking us to prove a hundred things way more than listed on their requirements list
otherwise was enjoyable car was nice and spacious
I would never use Colusa again. I got a good price online for my rental in Miami. When I got to the counter they did not want me to use my own insurance, even though I had all my insurance info. arguably they gave it to me after putting down a $2500 deposit. I also had to purchase the sun pass for $105. even though I did not need it. they said its company policy. I did not see that anywhere on the rental agreement. I was told by manager that the price I received online was too low and they needed to make money. Worst experience I had renting cars.
Taken in a van that backed up into a garage in a seedy area with bars on the windows. Then wanted to leave our luggage in the back of the van while we were escorted into the office. They wanted to charge my credit card an extra $2000 in case of damage (not a hold, but a charge). Also they wanted me to get a toll transponder fee of $9.99/day. If not, then they would charge $25 for each and every “pay by plate” toll incurred. The manager spoke no English. The clerk spoke English but was new and had to call him for every step of the transaction. I had enough, cancelled and went back to to the airport to rent with Hertz. It was a total waste of an hour and as two females traveling, a scary experience. I was embarrassed that I had chosen this rental option. And I am out the approximate $20 deposit. Horrible company that misrepresents their fees by offered low rental costs.
Great service and vehicles at an agreeable price. Would definitely book with them again.
About QEEQ:10.0/10
Easy to navigate booking platform allowing to view many prices
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