QEEQ is consistently excellent, no complaints. However, please pay attention to hidden charges at the store counter. Be cautious when reviewing the amounts, especially with certain staff, as they might print out a bill with hidden charges and ask you to swipe your card. If you're not careful, you could fall into their trap. It's best to firmly say, 'I won't purchase anything, I already bought insurance.' For T company, don't expect a vehicle upgrade—it focuses on affordability. Overall, it's very cost-effective.
I saw that online reviews for this company were not very high. When I arrived at the store, I was told that the Ford EDGE model I had booked was unavailable and that I had been upgraded to a Volvo CX40. At the time, I assumed this was a free upgrade (since in hotels and car rentals in China, if the original room type or vehicle you booked is unavailable, upgrades are generally free). After picking up the car in the parking lot, I realized that the Volvo CX40 was smaller than the original EDGE, and my luggage wouldn't fit. So, I carefully examined their receipt and fee details and discovered that the upgrade to the Volvo CX40 incurred an extra charge of $48 per day—almost double the original price. I returned to the counter and told them I wouldn't accept this arrangement, after which they switched me back to the Ford EDGE. This indicates that they must have had the EDGE available from the start but intentionally claimed it was unavailable to lure customers into upgrading with hidden charges. After returning to my home country, I discovered that, in addition to the amount I had already prepaid through the rental platform, they charged my credit card another $326. About $100 of this was for an insurance upgrade, which I accept, but the remaining $200+ was for unclear charges. I am currently disputing these with the company. This rental company has serious integrity issues, and I advise everyone to be cautious when choosing them.
The counter staff lied to our faces, about extra insurances and gas prices and tried to bill an additional $100usd. Useless. Dishonest. Will not use thrifty again.
About QEEQ:10.0/10
Was so easy, will definitely use this system again.
Like: ...though not exactly the one I felt like having but even so it was a KIA RIO (I picked it up amongst the available ones). Very confortable. Dislike: I don't think you can do better than that: price was good, car quality ditto
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Great experience!
Relevant Reviews on Thrifty in United States
Carl Hobbes
-
-
-
-
View more >Veromca Juliet
-
-
-
-
View more >-
-
-
-
View more >J.Parks
-
-
-
-
View more >L.Tendler
-
-
-
-
View more >Dislike: I don't think you can do better than that: price was good, car quality ditto