Like: Had a great trip, we had a Wrangler, super comfy ride, enjoyed travelling From Chicago and Indiana and back.
We had so much fun! Dislike: I have no complaints, everything worked as I expected.
Easy process. They tried to give me a different type of vehicle saying they did not have any available but then found keys to the type i had requested originally. The vehicle was missing an antenna and the interior roof was dirty.
The staff was fast and ready to help.
About QEEQ:10.0/10
Cheapest prices around. I've used Easyrentcars several times and have not been disappointed.
Routes is rather remote from the airport, apart from the rental center where other vendors are. They are a bare bones operation and the first rental company I've encountered that required my insurance policy number in order to rent the car. Service at the counter was incredibly substandard compared to competitors.
Fortunately, the car was in ok condition and I didn't run into any problems.
“If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us”
About Routes:5.7/10
It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.
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Customer Service
Will do it again
Dislike: I have no complaints, everything worked as I expected.
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