The vehicle worked fine and had adequate apppointments but the staff really added little value.

my flight was delayed by 1h30. when i got to the fox counter. there was no longer my little car that I had reserved and already paid for. the gentleman from fox never wanted to give me a car unless i paid. I had to pay $230 us for a bigger car. even if fox had rented my car which was already paid.

Car had high mileage and was older than other vehicles I rented in the past.

Booking was easy

The quality of the car was poor.

Let's be honest, there was a wait due to the people ahead of me not understanding the process or English. I'm a returning customer and the counter representative and I got through the process quickly.

Counter girl push unnecessary options. Lied about how many toll roads and said cash at tolls was not an option. I tried to call customer help line but it was not available.