We arrived quite early, around 9 AM, so it wasn't crowded. Although we booked a BMW S1 series, we were given a DS DS4. While it was a new car with only 1200 km on it, I didn't know that the DS4 was in the same category as the S1. However, the DS4 had a lot of steering play, significant road noise, and poor power performance, which made driving uphill difficult. We mentioned the type of roads we would be driving on and were concerned about whether the DS4's trunk could meet our needs. The staff said if the trunk couldn't fit everything, we could put one of the suitcases in the back seat since there were only three of us. I was speechless.
I made reservation on Audi Q2 automatic car because we travel with two children and we need large boot space for stroller. But Europecar gave us jeep renegade with smaller boot. Also its very non effective car. I don't think its same class cars at all.
It was a great experience as the car was really nice
About QEEQ:10.0/10
Good website and customer service was great as well.
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