Pagué un seguro y la persona del mostrador no lo aceptó y no era muy amable en ese momento.

Incluyeron seguros opcionales, aún cuando se informó que se habíab adquirido a través de EasyRentCars. Escribieron mal el nombre del conductor. Se tardaron una eternidad en corregir los errores.

No issues with the car or the price however the car was filthy when I collected it. It hadn't been vacuumed, had rubbish and bits of food in it. I could barely see through the windscreen which was borderline dangerous. First thing I did on reach ok ng my accommodation was handwash and vacuum the vehicle.

Not enough agents available. Slow systems held up process. Returning rental not clear. Rude staff on returning

Smooth & easy transaction. Pleasant CS team

Like: Staff were super friendly, especially at the car pick up desk. Ms. Julie and Ms. Barbara at the Orlando International Airport car pick up desk went above and beyond to help me out.
Dislike: I had to exchange cars 3 times due to several problems, but finally got a nice car and was my problems were solved.

Like: Excellent comfortable car, worked perfectly for our family of five. Sat Nav was essential.
Dislike: On arriving at the desk on time for our car, I was told that it wasn’t ready and they were waiting for a minivan to come in. Having prebooked the car and very tired from a trans Atlantic flight I was very surprised by this. We had to wait over 30 mins in the end.