My feelings towards Budget's service are quite mixed. Firstly, they tried to sell me insurance, but I opted for the basic coverage. Secondly, they charged me a deposit of $1800 for a small old car without giving any detailed explanation. With so many customers, collecting a few thousand dollars from each quickly adds up to billions, turning into an Israeli version of Jia Yueting. Most importantly, I booked a Mazda 3, but they gave me a Corolla instead, claiming the two cars are similar. Are they kidding? I initially wanted to rate them 0, but I gave them 2 stars for two reasons. First, they charged a huge deposit, and who knows how they'll use it. Second, I don't want these Israeli jokers to be harsher on other Chinese customers because of my rating. Overall, the experience was quite average.
“I would appreciate compensation for dirty vehicle. Unfortunately I did not take pictures”
About Budget:6.0/10
Car was very dirty inside and out and this was a disappointment for me.
There was food remnants on the seats inside.
Outside windscreens were very dirty as well and vision was difficult as a result - front and back.
On questioning the staff at Budget Jerusalem when picking up car I was informed that they didnt' have time to clean the vehicle.
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