It's a super small car rental company that doesn't operate 24/7. There is no staff available after 9 PM. They double charge, force you to buy insurance, and don't refund deposits. I rented a car for 4 days, and the company charged me $431 in total, even though I had already paid 816 RMB on the rental website. I rented an SUV but ended up with a Corolla. This company is simply a scam.
“Very poor experience during our family vacation.”
About Zezgo Rent a Car:3.3/10
The vehicle was in very poor shape. Check engine light came on shortly after picking it up and the car shook at random times. I ended up returning the vehicle because I did not want it to break down during our vacation. Was not offered a refund or any sort of compensation. Ended up renting from a more reputable company with a much better experience. Front desk staff were also not very helpful with my reservation nor were they responsive to these issues. Very poorly run business.
The car was over 40,000 miles , the air bag on passenger side wasnt working and I'm pregnant, also they charged me for insurance the i tried to explain i already have rental car coverage and he demanded we pay we felt like we had no choice since it was late at night.
Car and service was ok, although note this company aren’t on the off site car hire lists at the airport
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