Terrible experience, chaotic management. Bought a Z-pass but still had to pay tolls on the road and additional charges upon return. Ended up paying over $50 in fees, including $15 management fee for each of the 3 transactions, totaling $45. Fortunately, the rental platform helped recover over $40.
“The only online website that provided full insurance cover in quote”
About Thrifty:10.0/10
Like: The support customer care is excellent , as i sent a few emails , and made call, all staff get clear information. Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.
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Customer Service
Relevant Reviews on Thrifty in United States
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View more >Dislike: When making a call all the different department ( this is normal for all companies ) but takes time etc.