Easy, economical and delivering exactly what they promise!

Fox made me sign a no damage page before looking at the vehicle. The woman at the counter told me I had to sign to find out which car I would be getting. The car was drastically out of alignment and kept pulling to the right. while it was a newer SUV, I requested a full size car and they said none were available.

Easyrentcars.com was great. Think they need to check who they are using though.

Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.

First clerk was quick to tell me the reservation was not with them and quickly took upon assisting other client.. once I confirmed to them that it was through Fox the 2nd clerk was very pleasant... other than this the experience was good

The car was really nice when we went to pick it up I stopped downstairs and they sent me upstairs she told me I need to go back downstairs so I went back downstairs they sent me back up so I went back up and then kind of got upset and then they took care of it

Camry of full size nit available. They tried to give me a smaller car. Ended up with 4x4 SUV which got bad gas mileage. Car had 50,000 miles and interior had stains everywhere on the upholstery. Rental car return was very dfificult to find because of construction.