Easy booking horrible pickup. DO NOT USE FOX RENT A CAR.
JReed
United States
Reviewed: Fri, Feb 7, 2020
About FOX RENT A CAR:7.3/10
Fox rent a car was off airport in Fort Meyers where I picked up my car. Finding the shuttle pickup location was easy but there was no shuttle there when we arrived at the shuttle pickup location. There were 2 other couples there waiting as well. I used the phone in the shelter and was hung up on, I called the 800 number on my reservation and was sent to a voicemail that was full. After about 45 minutes the shuttle finally showed up and the shuttle driver said he had just left the shelter, which was a lie. We got to the off airport location to actually rent the car and the guy at the service desk seemed to not know how to work his system. It too us over 2 hours to rent a car from fox rent a car. I will never rent from them again and highly discourage anyone else from using them
The representative at the counter kept telling me that EasyCars went out of business and wanted to charge me a higher rate. At return the charges were correct.
Also car needed new windshield wipers.
Car cleanliness was not up to standards. Evidently during previous car cleaning a film of oil or was was smeared on the interior of the windshield and exterior mirrors making it very unsafe to drive with in inability to see through the glass.
We waited a long time for the shuttle for pick up.
About QEEQ:10.0/10
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Easy booking horrible pickup. DO NOT USE FOX RENT A CAR.
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