Green Motion staff was great, friendly and knowledgeable. Though they aimed at telling us the ash and sand damage is not covered by any insurance even I got Super Protection that covers all in my rental. They talked many times and eventually I was made to buy the ash and sand protection.

Price Protection is a great thing. But customer service could be more helpful in case. And the pick up location, it known could show by the photos or maps

When we returned car the staff at the car rental company said the car has a little scratch that even can't be seen it. They were trying to make us to pay for this damage and finally we found this scratch in the photo that we took before. we fought with this guy in a hour and almost missed flight. I will not use this GREEN MOTION again! By the way, I saw people complain the same situation in internet..

They are a scam. Aweful service. Would not acknowledge my existing credit card insurance. Forced me to pay more money to get the car. Then upon return charged my credit card for damage that was pre existing. Will never rent through this service again.

Green Motion is committing serious fraud against tourists. I would like to recommend you remove them from your listings. I was a victim and would be happy to share my story. It is not unique as there are many other similar stories based on posts on TripAdvisor: And Google (this review among countless others) https://goo.gl/maps/VC4dX28Efs8nXi6B9 My story followed the common narrative arc. Discount rental found on your site that it less expensive than many brand name rental companies. Pickup a car that is much worse shapre than typical for rental car companies (not a big deal since you are paying a discount rate). Do the walkaround and notice dings and chips. Drive away. Return car. New "dents" and "chips" are found - they are often inperceptible to the human eye unless you stand at just the right angle. Since no one does such a detailed inspection beforehand, it is impossible to know if they were already present among the constellation of dings and dents that were on the car to start with. Green Motion proceeds to claim damages and requires a credit card charge or they won't return you to the airport. They require a huge amount of money for the miniscule damages. In my case, they charged me 290,000 Kr. for two "dents" that were only visible from a particular angle and each were at most 2 mms long and 1 mm in depth. That is close to $2500. The whole car is barely worth that much. Since all the cars are in rough shape, it's a safe assumption that the car is never actually repaired and the company simply pockets the money. It is an absolute scam. The behavior is criminal.

Long wait on booking in, vibration through steering probably wheel balance, wipers were not very good and one head light was out.