The 24-hour service hotline and the store phone were unreachable! Their working hours are reduced during holidays, and they did not arrange staff to be on duty!
The car was smelly and quite dirty. Ofcourse a pickup will have some dust but the middle console where the cup holders were looked untidy and we even had ants living in the car.
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Nice car probably the best thus far of all car rental companies I've tried.
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