I was allowed to book my reservation and even pay prior...how ever upon pick up is when I met with complications . where as I could not pay some deposit with my card...your company has allowed a person's to use debit cards but in limited capacity....
Picking up the car was a horrible experience with dozens of people waiting outside sitting on their luggage and a huge line winding out the door. The counter agent wasn’t overly friendly and I felt like she was trying to trick me into spending more money. The car was great and everything after getting in the car was excellent.
Worst customer service ever. Slow, and rude. Need better training. No employee at desk for over 10 minutes. Car was low on gas. Windows in car were dirty.
About QEEQ:8.0/10
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Customer Service
All good. No issues.
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