Very good rent for pick up in airport and drop off in perth city
Tom Tong
Australia
Reviewed: Wed, Aug 1, 2018
About Europcar:8.2/10
Like: the car match to my request. Dislike: the staff on collection side never marked down the painting defect, luckily i took the picture and proved to drop off point shown that the defect already there when i collected the car.
The car is good except the wheel's tyres and alignment not in good condition, driving became more tired and worry about the slippery when driving in wet weather during my trip.
Overall service was satisfactory. There was an accident during the trip, and it's been over half a month without a charge. Not sure if the final repair claim will go smoothly.
Was surprised that I had to pay an additional $200 for insurance from euro car as thought all had been paid up front
Checking in took far too long - the lady was very friendly but somehow the booking disappeared and she had to redo it
About QEEQ:10.0/10
as above - better understanding of other costs likely to be incurred
We booked a Toyota Corolla sedan and was given a Hyundai hatchback instead. The car is quite small to accomodate the luggage of 4 people.
About QEEQ:9.0/10
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Customer Service
Very good rent for pick up in airport and drop off in perth city
Dislike: the staff on collection side never marked down the painting defect, luckily i took the picture and proved to drop off point shown that the defect already there when i collected the car. The car is good except the wheel's tyres and alignment not in good condition, driving became more tired and worry about the slippery when driving in wet weather during my trip.
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