The time spent on picking up the car was longer than expected. We waited for almost an hour to get our car.

Didn't quite understand how the third party insurance from AXA work. Was surprised when I was told that I had to pay the excess of up to $6000 upfront if any accident occurred during my trip. I thought the claim process should be between AXA and Budget and should not involve the user

All good, clean car, good experience

I did not deal with any Budget staff, I had to pick up the car from the Avis desk.

I was a bit annoyed that they cancelled my original booking just a couple of weeks before I was due to travel, it had been booked for month, this meant it cost me an extra £300 over the original price/

No issues at all. Perfectly smooth transaction.

My #1 go-to for car rentals around the world now!

This is my second time renting with Budget, havent been an issue. We rented Toyota Corolla, the car given was Holden Commondore, nice and comfortable car for road trips.

It gives an overview on prices from everyone, which is very convenient. Points collection and vouchers makes it even more exciting.