Be nice if office hours were providef

Darren

Switzerland

Reviewed: Wed, Aug 8, 2018

About Budget: 8.0 /10

Like: Car was great - lots of cool features in a little car
Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation. There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.

Budget

Lugano

Switzerland

Economy | Opel Corsa or similar

1 days rental

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Geneva

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Reviewed: Sun, Mar 31, 2024

“Excellent”

About Budget: 10.0 /10

They kindly upgraded our car - Thank you Budget !

About QEEQ: 10.0 /10

Great comms and text reminders.

M.Z.

Switzerland

1 days rental

Full Size Van | Peugeot Traveller or similar

Reviewed: Thu, May 28, 2020

About Budget: 9.0 /10

They tried to sell additional insurance on pickup. I didn’t take it because I had full cover from QEEQ.COM. Upon return nobody was there to check the car. I left the car in the same condition as I picked it up. Two days later my card was changed over 2800 CHF. I had to follow up to find out that it was due to damage I made (!). I took 4 weeks to get the damage report from Budget. Apparently there were some body marks I three places on the van.

About QEEQ: 10.0 /10

Once Budget provided damage report I received full amount back from QEEQ.COM. Good communication and service from staff. Well done.