Excellent

Great service - quick and easy

Fantastic new service

Had reservations earlier after reading some reviews but I must say the car and service given were good and above expectations.

Good

All worked out well. Surprisingly so, as the car was ridiculously inexpensive. One caution: We did not ride their shuttle to and from AP. We took Uber from downtown to this place, as downtown rentals were almost 10x this price. On returning no uber was available but Easirent called us a cab which arrived in a few minutes. The charge back to downtown was same as Uber. I would do this again in a minute...

All was great, including the all-inclusive insurance package that was similarly cheap.

The guys on desk was rude and it was difficult to find on way back

I’m still not sure what’s happened but I was informed by the rental agent and the car washer that I needed to pay them £135.00 to fix a chip on the windscreen, which I disputed. They wouldn’t let me leave the building until I paid. I explained that they had my details, they should write to me with evidence of any damage but they intimidated me into paying and actually said they wouldn’t let me leave until I had paid! I’ve made a customer service complaint and sent a picture of the clear windscreen. If it’s not resolved through the complaints process, I’ll move to a letter before action.