Like: Vehicle was very roomy and great gas mileage. Will be back for next family trip. Dislike: All was good. Except I had to return vehicle a day late and was charged 38 bucks instead of the standard 26 a day that I had paid. Other than that it all went well.
The customer service kindly asked about the size of the luggage and then upgraded to a larger Nissan for free. Super considerate. The signs for picking up and returning the car were very clear, so I had no problems even as a woman!
Like: I got a differernt car than I reserved, but it was excellent. The people were very friendly. Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?
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Customer Service
Beach vacation trip
Dislike: All was good. Except I had to return vehicle a day late and was charged 38 bucks instead of the standard 26 a day that I had paid. Other than that it all went well.
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View more >Dislike: I did not like paying for a taxi to take us to the other lot. Why cant Enterprise run a shuttle to the lot or pay for the taxi fee?