The car was an hour late arriving and they offered me a small discount in compensation but I’m not sure they applied it. Friendly customer service. The station is pretty chaotic though.
Where the staff were fantastic the vehicle was not of the correct size of the booking amd nothing else was available due to the short notice of the booking
“100% recommend - just didn't like the insurance excess worry.”
About Alamo:10.0/10
The car was lovely and the staff were really helpful at Exeter - making sure I was familiar with the key features. They advised where I can drop off at Heathrow and went through the 'paperwork' on the iPad. I didn't like the £2,000 excess on insurance which I was offered on the spot to take there and then - as the cost was almost as much as the daily hire cost - but waived it. That made the experience much more stressful - particularly in London - and I was grateful to drop the car back without a hitch.
About QEEQ:10.0/10
The platform was brilliant and I got a very good price - which I was delighted with. I was taking my parents up to London from Dartmouth (83 and 85) and they very much enjoyed it. We came back in my car - which is lovely but not quite as lovely as the car we hired :)
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