Overall, it was decent. However, the staff initially entered the credit card security code incorrectly, causing the card to be locked. They even claimed it was due to my card's limit and that I couldn't pay the deposit, which almost resulted in me being unable to pick up the car. Later, a fellow traveler from the same country helped me pay with their card, and I had to call the bank myself to unlock the card afterward.
Everything went smoothly when picking up the car in Göreme, but returning the car at Izmir airport was a nightmare! Our flight was at 4:15 PM, we arrived at the airport at 1 PM, but couldn't find the return location and couldn't reach anyone on the phone. I had to run to the airport by myself to ask for help, running from the international terminal to the domestic terminal, struggling with the language barrier and fearing we'd miss our flight. After finally finding the Avis counter, I expected someone to help guide us back to our car, but the staff were too busy and told me to go find it myself. It took two hours in total, and we finally returned the car after 3 PM. Luckily, the flight was delayed, otherwise we would have missed it! I ended up crying in the airport parking lot out of frustration!
The process is straightforward, just provide your driver's license and QEEQ international certification. Payment can only be made by card, cash is not accepted by staff. Instructions are clearly explained.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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