The vehicle was quite old and had unusual noises. It had already been driven for over 230,000 kilometers. The most unsatisfactory aspect was the lack of front and rear parking cameras, and even more unacceptable was the absence of rear parking sensors.
I always drive myself during trips in Thailand, but this time I made the mistake of choosing this rental company. They did not inspect the car before lending it out, which led to the vehicle not functioning properly. The issue was an old battery that prevented the car from starting, almost causing me to miss my flight. The company is quite large, but I recommend that if you rent from them, make sure to get a new car.
Overall service was good, but the condition of the car was poor. Surprisingly, there was no spare tire, which is quite unexpected. I wonder if minor issues could lead to bigger risks.
The service is acceptable and both picking up and returning the car were very convenient. The vehicle was clean and in good condition, although it had a relatively high mileage of approximately 140,000 kilometers.
The car pickup process was troublesome. Returning the car was also problematic due to miscommunication with customer service. They told me to wait at Terminal 1, Arrival Gate 3, but no one showed up. Parking at the airport was inconvenient, and being unfamiliar with the area, I spent over an hour driving around. The staff hadn’t arrived when I got there. While the fuel tank was full upon arrival, driving for over an hour lowered it slightly, and I was charged a deposit deduction of over 570 THB.
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