I booked a Mercedes C-Class wagon but was given a Renault MPV instead. Not even going to mention the brand, but the car was as large as a Buick GL8, which turned my road trip into a driving job. Claiming these two cars are in the same group in terms of brand and size is downright fraudulent!
Average. There is a mileage limit. You'll be charged if you exceed it. Pay attention to this detail. I didn't notice the mileage limit and exceeded it by 800 euros.
There was a 5cm scratch on the rear bumper, and they charged me 390 euros for it. Based on my previous experience, this kind of scratch wouldn't be considered damage in the US, UK, or China. Fortunately, I had scratch insurance, so I claimed it when I got back home.
They rented me a SEAT manual FR model. No queues, just inspection, check the contract, sign and drive away. That simple. However, I couldn't understand all the detailed contract terms. There were two minor issues, and it took a while to communicate with the staff since language was the biggest barrier on this trip. But the staff was very patient and thorough in explaining it to me. I managed to understand most of it, so I signed and drove away.
The pickup and return process was very smooth. However, during pickup, they were in a hurry for you to sign without inspecting the car. During return, the staff used a flashlight to check the entire car.
I've rented from Europcar many times, and their service is quite good. Since I handled everything early, I arrived right when they opened and processed everything smoothly without waiting.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Uriah More
-
-
-
-
View more >Noel Ackerman(n)
-
-
-
-
View more >Merle Gladstone
-
-
-
-
View more >I didn't notice the mileage limit and exceeded it by 800 euros.
Dominic Harrington
-
-
-
-
View more >Webster Benedict
-
-
-
-
View more >-
-
-
-
View more >K.Dayekh
-
-
-
-
View more >Diana Coverdale
-
-
-
-
View more >Miles Bell
-
-
-
-
View more >Fay Snow
-
-
-
-
View more >Robert Joseph
-
-
-
-
View more >Vic Tobias
-
-
-
-
View more >Bertram Nahum
-
-
-
-
View more >Odelette Effie
-
-
-
-
View more >Porter Lindberg(h)
-
-
-
-
View more >Brook Horace
-
-
-
-
View more >Jessie Galbraith
-
-
-
-
View more >Quintina Armstrong
-
-
-
-
View more >Howar Raleign
-
-
-
-
View more >Diana Coverdale
-
-
-
-
View more >Car Rental Brands Ranked In Cologne
Pay for Car Rentals with Crypto