The car had multiple scratches, so I took several photos to confirm that these damages were not caused by me. I forgot to check if the windshield had any scratches during pickup. At drop-off, a female staff member specifically pointed out a small scratch on the windshield, claiming I caused it, and asked if I had recorded it with photos during pickup. After some discussion, fortunately, a male staff member came over and confirmed that the scratch was not my fault. It's really important to thoroughly check the entire car, including the windows, during pickup.
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Geoffrey Fanny
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