Like: Car was slightly smaller than I expected but not too bad. Extremely fuel efficient so a net positive. Dislike: The staff didn’t think to include an ETC (auto toll device) even though I asked about it and there was a car reader in the vehicle. For a >2 week rental that should be the default approach. If you are renting in Japan make sure they include it or you will be messing about with cash at toll gates (or worse, finding gates not opening as you expect).
Drop off car customer service a bit rude.when ask more questions she will show her face. We were overcharged for the petrol price at the counter. Very disappointed
I realised the car was quite small and we were having hard time squeezing in our med size luggage bag. I requested to do an upgrade for a bigger car but was told I can't do that as I already paid for the car I chose during my booking. Was a bit upset as there are 4 of us and 2 are seniors. End up we have to force everything into the car. I wish we are allow to do upgrade on the spot. Or at least show us the car first before we pay for the balance as I was told because I make the full payment therefore I was not allow to do any upgrade. Beside that the customer service was good. They are polite and patiently answer all my enquiries eventhou there was a language barrier. They even make the effort to call a translator and explained to me in english. Thumbs up.
About QEEQ:8.0/10
Easy to use and customer service responded efficiently. It's good that they have employees that can speak different languages to serve the customers.
Like: Great service, they spoke a little English which helped! Dislike: The pickup address in the confirmation email did not direct us to the correct location
“Exceptional service, very friendly and helpful staff”
About Nissan:9.2/10
Like: The Nissan garage staff were very friendly and knowledgeable of everything we needed to know! Dislike: The car had a little box that kept beeping and speaking in Japanese at us, we had no idea what she was saying, but figured she may have been trying to tell us something about the road we were on, or maybe the condition of the car. I think this should be explained to customers before they drive away with their car.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
L.Chua
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View more >B.Yap
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View more >Dislike: no
K.Beck
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View more >Dislike: No cruise control. That's it
M.TAMURA
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View more >M.Lee
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View more >NM
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View more >Dislike: The staff didn’t think to include an ETC (auto toll device) even though I asked about it and there was a car reader in the vehicle. For a >2 week rental that should be the default approach. If you are renting in Japan make sure they include it or you will be messing about with cash at toll gates (or worse, finding gates not opening as you expect).
S.Teo
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View more >Patrick Ong KH
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View more >P.Lau
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View more >A.Yee
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View more >F.Littlefair
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View more >Dislike: The pickup address in the confirmation email did not direct us to the correct location
J.Sciusco
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View more >M.Walsh
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View more >Dislike: The car had a little box that kept beeping and speaking in Japanese at us, we had no idea what she was saying, but figured she may have been trying to tell us something about the road we were on, or maybe the condition of the car. I think this should be explained to customers before they drive away with their car.
M.Blosky
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View more >Hot Destinations For Nissan
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