17 Car Rental Brands at Abu Dhabi Airport (AUH)

Rubbish car

Reviewed: Nov 2, 2024

Pickup and parking were in a convenient location, and the service was excellent. It's trustworthy, but it's been a week and the deposit hasn't been refunded yet.

Reviewed: May 13, 2024

The staff was very enthusiastic. Initially, I didn't know the way, and they proactively led me to the parking lot to pick up the car. They also declined the tip I offered.

Reviewed: May 10, 2024

It's okay. The car was an old model, a Nissan Sunny, but with low mileage. It had done 19,000 kilometers when picked up.

Reviewed: May 9, 2024

Satisfied

Reviewed: Mar 3, 2024

One day business in Abudabai

Reviewed: Oct 31, 2024

The car is terribly uncomfortable and consumes a lot of petrol.

Reviewed: Mar 22, 2020

I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready. Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental... Where

Reviewed: Mar 17, 2020

Hidden charges that were not mentioned in contract or included in surcharges DREADFUL ripped off

Reviewed: Jan 7, 2020

Constant communication throughout the process, 3 hours! My goodness. All sorts of fees were not clearly communicated beforehand.

Reviewed: Feb 27, 2018

All went perfectly fine. Efficient.

Reviewed: Sep 9, 2024

Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

Reviewed: Jun 24, 2020

Can’t stand the small print of paying for airport fees that are not mentioned previously or in contract won’t use again

Reviewed: Mar 25, 2020

Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.

Reviewed: Feb 25, 2020

The car rental shop was closed and they asked me to drive the car back to the hotel for them to pick up, which wasted several hours.

Reviewed: Sep 7, 2019

Convenient pickup and drop-off

Reviewed: Jul 2, 2024

Good attitude, fast service

Reviewed: Feb 14, 2024

Excellent

Reviewed: Jan 27, 2024

Satisfactory

Reviewed: Jan 11, 2024

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Reviewed: Jan 15, 2023

The store management was chaotic and it was extremely difficult to find the pick-up point. When returning the car, four people of Indian descent came out with magnifying glasses to inspect every inch of the car's paint. They found a small chip caused by a stone on the top right corner, which is two meters high, and demanded compensation. After renting cars over a dozen times, this was the first time encountering such a store. There is no way the damage could have been caused by me in that location.

Reviewed: May 21, 2024

Great service, explained all the terms in detail.

Reviewed: Apr 9, 2024

The overall service at Hertz airport was great. The counter staff were patient and attentive, and there was no excessive upselling. Picking up and returning the car was smooth, though I had to wait in line for over ten minutes.

Reviewed: Mar 21, 2024

Very good, just a lot of people getting cars on the same day.

Reviewed: Mar 6, 2024

The process was a bit slow, it took an hour for the person before me to get their car and for me to finish my paperwork.

Reviewed: Feb 25, 2024

Average

Reviewed: May 19, 2024

There was a disputed fine when returning the car, and they couldn't help with the appeal. Handling the appeal myself was very inconvenient.

Reviewed: Jan 31, 2024

借りるまでに時間が少しかかりすぎた。

Reviewed: Jan 10, 2024

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Reviewed: Dec 6, 2022

Easy pick up... Clean car... Easy drop off.. Cheap rates

Reviewed: Nov 30, 2021

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

Reviewed: Nov 2, 2021

Excellent service

Reviewed: Aug 9, 2019

The car rental exceeded my expectations.

Reviewed: Jun 2, 2019

The waiting time was extremely long and the staff were incredibly slow compared to car rental companies in other parts of Asia.

Reviewed: Apr 29, 2019

Car was not the one advertised. It was dirty. Smaller then required, staff was rude. Never renting again.

Reviewed: Jul 2, 2019

Like: I would recommend Dollar. New Car.. Good Support

Reviewed: Sep 7, 2018