12 Car Rental Brands at Cork Airport (ORK)

I picked up the rental car at 22:15 in the dark and dropped it to Dublin approx 8:00 also in the dark. I was accused of scratching the car which I did not do. I showed them (Europcar Dublin airport) the cctv footage of the scratch 15 mins after pickup and they said it didnt matter because I didnt make them aware within the 12 hour window. I only had the car in my possession for 10 hours and the Cork office told me I had 24 hours to report any issues. (Cork Airport office was great). My review here does not allow me to choose my score which is wrong. The car was ok and drove well. it had scratches you would expect from a 2 year old rental car with 85,000kms. The issue is that they wanted to charge me $1500 first, then dropped it to $850 and then to $800 for damage I did not do. Even with video proof they still charged me and I am never ever going to use them again. I had insurance through QEEQ which covers me but it is the principle of the thing. The car had many other scratches on it 7 of which were highlighted in the pre inspection paperwork. so you think they have done their job and notated all the scratches. Make sure you take pics even in the dark as they obviously charged other people before me and never repaired the scratches that those people were charged for. I have 25 rentals on QEEQ alone and this is the only time I have been taken advantage of. DO NOT RENT from EUROPCAR. Plenty other decent companies renting in Dublin Airport. Hertz Dollar Trifty Alamo Budget Avis have all treated me well recently. I would have scored 5 for Europcar Cork Airport and 0 for Europcar Dublin Airport.

Reviewed: Nov 4, 2024

The man working the counter at cork airport was absolutely great helped me out a lot when I had to call as my flight was delayed a credit to your company

Reviewed: Jul 4, 2019

We had a very frustrating experience where we were not allowed to take the car off the lot without purchasing additional insurance, despite showing them proof of coverage. This has been an ongoing process to get this money refunded.

Reviewed: May 22, 2019

Dislike: did not like that i had to pay 19e per day for insurance as credit card and excess did not match, that was a surprise i could have done without. good car though and easy on petrol.

Reviewed: Sep 22, 2018

Very satisfied

Reviewed: Jun 13, 2024

First car offered wasn’t suitable. It was changed for something like what was ordered.

Reviewed: May 30, 2024

Car first offered was not compatible to my Sat nav connection. Had to arrange an older car which had the required connection plug. Staff did all they could to sort this out for me. As a vital piece of equipment, this should be made clearer to people at the time of booking.

Reviewed: May 16, 2022

Fast friendly service, great value, can't fault them.

Reviewed: Jan 2, 2020

Budget est un très bon loueur de véhicule par contre l'agent vous prélève forcement le plein du véhicule à la prise de celui-ci et si vous ramener la voiture avec le plein cette somme nous est recrédité.

Reviewed: Jun 29, 2019

We booked a fiesta and was upgraded to a larger vehicle. This was a welcome upgrade.

Reviewed: Jan 20, 2024

great modern car, quick pickup and drop off, couldn't have been better

Reviewed: Sep 21, 2023

The booking was all pretty smooth, and very easy to locate and drop off, adding an extra for a driver for an extra day they charged for the whole rental period was a little annoying other than that would recommend!

Reviewed: Jan 3, 2020

All easy

Reviewed: Nov 21, 2019

We were stopped by the police for a routine stop. They found that the insurance sticker in the car was out of date. They were not best pleased, neither was I.

Reviewed: Jul 12, 2019

Fantastic service at cork airport. Very fancy upgrade for free. No hard selling insurance... Just a friendly soft encouragement! Couldn't be better.

Reviewed: Aug 25, 2022

The car did not take the luggage and people readily - I sized the vehicle from the description on the website. There were more marks on the car on collection than on the documentation.

Reviewed: Aug 1, 2019

The car they provided was very old, and the air conditioning didn't work. Fortunately, the weather was cool, so we didn't need the AC. The pickup and drop-off staff were straightforward and didn’t fuss over minor scratches.

Reviewed: Jun 5, 2020

I was very unimpressed that the sales assistant tried to sell us additional insurance when it was clear we already had paid for additional insurance through QEEQ.COM. Indeed if I hadn’t read it carefully, I would have failed to notice the additional €1000. It was also helpful that QEEQ.COM had highlighted this as a potential issue- still a poor show from hertz in cork when late night covid 19 flight that had lost our luggage made us tired and weary! That said when I rang to change he drop off and had another representative they couldn’t have been more helpful and the office in Wexford were equally helpful

Reviewed: May 13, 2020

The agent behind the desk had an attitude problem at check in. I booked a small Caddy van for the week at Christmas as it was good value. I was told all they had was a long wheel base Transporter which was far larger than the caddy. I was told by the agent people only book vans when they need to carry large items... clearly this isn't the case or the VW Caddy wouldn't exist... The LWB Transporter was too big for what I needed, and not exactly an upgrade due to the increased running costs.

Reviewed: Jan 2, 2020

Staff were excellent they were extremely nice both in cork and Dublin

Reviewed: Jul 29, 2019

Everything was good, there was no any problem, we got a brand new car.

Reviewed: Jun 25, 2019

The website said there was a shuttle bus which almost made me rebook with a different company but the counter was actually in the terminal at the Hertz desk. I was very happy with the pick up. Car was brand new.

Reviewed: Mar 15, 2020

Car exceeded expectations, new clean perfect

Reviewed: Jul 28, 2019

L’agence de location était très bien et le personnel accueillant. Je recommande à 100%.

Reviewed: Jun 29, 2019

With the full insurance it was more expensive than expected

Reviewed: Feb 21, 2019

Like: Incredible price for three days, guy at airport service desk was laid back, very pleasant and there was no pressure, VW Polo was nearly new, in good condition and great little car
Dislike: When I returned the car, I couldn't find anyone to check it in so I went to reception. The guy asked if everything was ok and took the keys; trusting I had not damaged the car. I realised afterwards that they were still able to take money from my credit card so I checked my card for a few days afterwards. Everything was fine but it would have been even better if I'd had it confirmed earlier. Not a problem but that's the only thing I can think of where the experience could have been even better. I will hire a car again through Easy Rent / Thrifty when I'm in Ireland and next time I will be familiar with the procedure. Thank you

Reviewed: Dec 14, 2017

Pick up counter man very attentive and helpful. Drop off unclear went to the drop off point, note on counter saying closed go to the main airport desk.

Reviewed: Jul 30, 2019

The one thing I noticed was that the car was not full when I rented it. There was slightly more than 3/4 of fuel in the tank rather than full.

Reviewed: Apr 16, 2019

Like: Everything
Dislike: Nothing

Reviewed: Sep 3, 2018

Like: Being on holiday
Dislike: Having to go home

Reviewed: Sep 2, 2018

Mirror got scratched, but they didn't blame me. Thumbs up!

Reviewed: Aug 14, 2017

All good, perhaps sped up refund of security deposit.

Reviewed: Jul 27, 2019

4 times the rental was charged to my credit card.... an interest free load taken by Easirent!!! Interest free for 3 months. A small black "Smuge" id'd on the car cost me €320:00!!!! An outrageous RIP OFF!!! Now I also pay the additional fees also. Would NEVER use this company again.

Reviewed: Jul 27, 2019

The car was awful, dirty on the outside and inside and the man who served me was not pleasant and also when he collected me from the airport used his mobile phone while driving. Also accused me of smoking in the vehicle (which I did not) directly after putting out a cigarette and sitting directly into the car.

Reviewed: Jul 18, 2019

The agent on site, Robert, despite making me wait 15 minutes at the airport for pick-up, was pleasant when I picked up the car, presumably as he was trying to up sell me all the various extras. The same individual was a completely different character when I dropped the car off. When inspecting the car, he almost immediately pointed out a scratch on the back-left wheel arch which he conveniently failed to find when I picked up the car. His immediate reaction when I said the scratch was did not occur during my rental was that it was not on the check-in sheet, therefore I was liable for the repair, and would therefore lose my €2,100 excess. The speed at which he went for the back-left wheel arch suggests he knew the scratch was there already. Presumably he is on commission to encourage him to charge customers. Luckily for me, I took photos of the car when I picked it up so I was able to clearly show that the scratch was on the car prior to my rental, much to his visible disappointment. The car I rented had numerous scratches on it. It was not cleaned properly ahead of my rental, inside or out. The attitude of the agent was abysmal. The fact he attempted to scam me out of my full €2,100 deposit left me feeling indignant. In future I won’t make the same mistake by using Easirent. I’ll be sure to use Thrifty, Budget or one of the other more reputable rental companies. I’ve been renting cars regularly for 15 years and I’ve never had such bad service. I would suggest you reconsider using this company going forward. Clearly I’m not the only customer who’s had an experience like this; https://goo.gl/maps/8XZgawzKfU25ZSTU9

Reviewed: Jun 5, 2019

The car was much smaller than what we paid for. The car also had tracking issues and the front right tyre was bald!!!

Reviewed: May 6, 2019

No it was a Qashqui not a Tuscon and wouldn't fit 5 passengers. The staff said we need to take out extra insurance but I said we had done it with you and we were told it wasn't good enough although it was the same. We also had to use a credit card for £2000 excess incase of an accident but were told had we gone direct we wouldn't need to.

Reviewed: Feb 11, 2019

Like: Goid
Dislike: Cost of car hire too expensive because we had to book last minute

Reviewed: Aug 24, 2018

Good

Reviewed: Jul 18, 2017