13 Car Rental Brands at Dublin Airport (DUB)

It was a bunch of crap. I pre paid for a small car and they said they didn’t t have one because of st Patrick’s day. They then make me pay $80 over what I already paid for the car they switched me into. Normally when this happens I do not pay an up charge for the vehicle they want switch me into. I had no choice as this rental location required off site pick up from the airport and there were no other rental car companies near by. Felt totally taken advantage of. I don’t think they even applied my area payment to the rental. When I tried to dispute the charges I was made to feel as though take it or leave it. This was a terrible experience.

Reviewed: Mar 20, 2024

No problems

Reviewed: Jan 8, 2023

Counter staff helpful but took a while for form filling

Reviewed: Dec 21, 2022

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

Reviewed: Nov 8, 2022

Car smelt overpowering from sanitiser. Was not informed of need to get code from DVLA using my National Insurance Number> Time consuming

Reviewed: Nov 7, 2022

1. The car provided was smaller than originally booked. 2. There was a small problem with the rental car, so we drove back the next morning to change the car, and the car we changed was more in line with the original reservation, but it was an older car. 3.Returning the car is very fast.

Reviewed: Feb 28, 2024

Car was great. Staff tried to upsell. Return location was not as described, delaying arrival at airport.

Reviewed: Sep 23, 2022

We were required to pay a collision "surcharge" even though we had outside insurance. Additions e.g. GPS, additional driver etc really added up.

Reviewed: Jul 16, 2022

Drop off was misleading and totally confusing. Was supposed to open at 05:00 and I was there at 05:30. Gates were marked in red tape to say closed and open at 7 written over the 5. Return to car centre. Also why an extra charge to travel in Northern Ireland.

Reviewed: Jun 10, 2022

Waited quite a while in the terminal before being told to proceed to the shuttled bus to head to the pick up area. That time was wasted. Was initially given keys to a manual instead of an automatic. That was fixed quite quickly but was a pretty avoidance error.

Reviewed: Mar 3, 2020

A long wait for shuttle bus on pick up. Staff at counter a little slow

Reviewed: Jan 21, 2024

Hard-sell on everything there is to hard sell on, threats of consequences if we didn't take their total cover insurance ("we always find something wrong when you return it otherwise"). It isn't my first time using them, and have mixed experiences so far, but this time took the biscuit. Oh, and the guy "helping" us claimed to be the manager - I hope not for the other employees.

Reviewed: Jan 5, 2024

Reservamos un coche y nos dieron uno de gama claramente inferior que ni siquiera podía modificar la altura del asiento y eso es una putada para una persona de 2m. Luego el coche estaba destrozado por fuera llegándole a faltar un tapacubos. A la hora de proceder con la reserva resulta que como la tarjeta de crédito no esta a nombre de quien conduce no vale, lo cual no pone en las condiciones y te hacen pagar un seguro para utilizar la de debito o incluir a otra persona si tiene de crédito. Es decir, me acabo saliendo caro me siento estafado y no dudaría en impedir si alguien va a reservar. Además la atención de la persona que nos atendió fue horrible

Reviewed: Dec 7, 2023

The car was what we needed for boot space and roomy inside for the four of us. The GPS worked in the car even-though we did not pay extra for it.

Reviewed: Sep 14, 2022

Easy fast and efficient pick up. Nice car in good condition . Would rent again .

Reviewed: Sep 15, 2021

Car advertised was toyota corolla or similar. The car I was given was a Opel Crossland. Fuel was not filled to the max. Windscreen wipers needed replacing. Tyre Pressure warning light came on after 1 day driving. No reverse camera. Unable to use a debit card to to secure insurance excess, had to pay for full insurance for complete duration. Only 1 staff member at desk on arrival, took a very long time to process pick-up.

Reviewed: Jan 3, 2024

I was happy with this vehicle hire - it all went well.

Reviewed: Nov 14, 2023

The car only had a quarter tank of fuel despite there being a full tank policy and Budget retained a fuel deposit. However, upon notifying Budget, they assured me that there would be no charges to my account.

Reviewed: Oct 21, 2022

nice car, pretty straight forward pick up and drop off

Reviewed: Mar 1, 2020

Car was great. Little car so easy driving in Ireland. We didn't get the VW Up, but a Nissan Micra. Can feel a little under powered, but expected from the small car. Boot fitted all our luggage and car was clean (though didn't have floor mats, which we found odd. Just had to be careful of mud and dirt as it can be quite wet in Ireland). At airport, it was very easy to locate Budget counter and easy to take shuttle to pick up the car. Staff was a bit pushy in selling extra insurance even though we bought off Easyrentcars, but this seems standard across all car hires we've been to. Pick up was easy after the usual paperwork and drop off even easier and quicker.

Reviewed: Nov 25, 2019

We arrived to collect the car at 10 minutes to midnight due to delays. We were charged €30 for “collection after midnight “ despite being in the vicinity for collection and in the que before the chargeable times

Reviewed: Dec 27, 2023

Excellent value. Great service

Reviewed: Feb 6, 2020

Car was a bit beaten up so I recorded the condition of it but there was no problem on drop off or after.

Reviewed: Jan 25, 2020

The worst.stay away

Reviewed: Dec 9, 2019

Great company

Reviewed: Sep 29, 2019

Great customer service, I would use them again

Reviewed: Sep 14, 2023

Super easy process, nice people. Rental car return is confusing at Dublin airport, but that’s an airport issue and not a Europcar issue.

Reviewed: Aug 15, 2023

To not get the Europcars extended insurence as I feel it was way pricey then it should have been

Reviewed: Aug 10, 2023

Staff were great. Cost will prohibit me in the future , I rent cars at a fraction of the cost normally.

Reviewed: Sep 27, 2022

The vehicle was great and fit 6 comfortably. The trips with our luggage was cramped. Most importantly, Europcar staff were helpful, courteous, and gave us no troubles. We brought our insurance documents, which was accepted without question. They were efficient and friendly; I would definitely use this car hire again!

Reviewed: Aug 31, 2022

I didn’t like the fact that there was no one to check the car when I dropped it off .

Reviewed: Nov 4, 2022

Took awhile to find the location for the shuttle over to the car location. Really happy about receiving an Eco car but felt like I paid way too much per day.

Reviewed: Sep 12, 2019

J’ai demandé à changer de voiture pour une meilleure correspondance avec la catégorie réservée (je suis tatillon). Demande acceptée sans discussion.

Reviewed: Aug 30, 2019

Aucune mauvaise surprise et C’est déjà bien.

Reviewed: Aug 24, 2019

Wonderful customer service

Reviewed: Aug 16, 2019

We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

Reviewed: Jun 8, 2022

We originally booked a different van and had to upgrade for an additional 400 euro. Pictures of vehicles online are very misleading and we were extremely disappointed with this.

Reviewed: Nov 2, 2019

Pick up was fairly easy. Drop off process was unacceptable.No one was downstairs to return the car to. I had to drive to two locations to park the car. Then I had to go upstairs in the airport to find an agent. My car was not checked in right then and I was told I would get an email next morning. One week later, no email still.I called twice and then went on to the correct site to retrieve the report. Not fun when you leave the country the next morning if there were any difficulties.

Reviewed: Oct 1, 2019

Way to long for the hole prosses

Reviewed: Aug 23, 2019

I got the impression that if i didn't reduce the excess to 0 that even for the slightest minor damage that i would have been charged the full excess of €3000. Not a pleasant experience, so i felt i needed to mitigate the future hidden cost by paying the excess of €341.

Reviewed: Aug 12, 2019

There was an overemphasis on selling insurance and the scoda car was not the equilivant to an Audi A4

Reviewed: Nov 26, 2021

Vehicle exceeded our expectation Enterprise staff in Dublin were delightful friendly and efficient

Reviewed: Sep 1, 2019

The car (Skoda Octavia) twice signalled drop intyre pressure in left rear wheel. Both times a false alarm - but disconcerting.

Reviewed: Jul 2, 2019

Like: The car that we had was really comfortable and great to drive. James at the pickup office was very helpful and all about the customer!

Reviewed: Sep 4, 2018

Like: Friendly staff and very helpful during hire.
Dislike: Wait at the registration counter was a little long!

Reviewed: Aug 30, 2018

Lovely service by the check-in staff. The car should have been serviced, as I had several notifications in the car (oil too low, service due). otherwise, a good experience as always.

Reviewed: Oct 7, 2019

Yes, originally asked for a Nissan Juke but they didn't have any. I was given a Nissan Quashqui. Nice SUV to drive

Reviewed: Sep 24, 2019

Exactly the car make and model as booked and very simple collection process.

Reviewed: Sep 15, 2019

Dislike: The price for week 1 was a little higher than I would have wanted to pay (but, I booked at short notice so I was not surprised). The price for week 2 was good value. I didn't like that I couldn't keep the car over the two weeks rather than having to return the car to close out booking for week 1 and open booking for week 2. However, this didn't spoil my overall experience with Avis which was very good. Lovely helpful staff.

Reviewed: Aug 30, 2018

Great company

Reviewed: Sep 29, 2019

It wasn’t very easy to find at the airport, we had to ring them to find out what to do, very confusing.

Reviewed: Sep 13, 2019

No - car too small for a family of 4 with luggage and pram

Reviewed: Aug 27, 2019

The amount of the deposit they asked was 3 Times more than the one in the confirmation email. Hence i had no other choice than buy full insurance with them too even despite i bought full insurance with you. So i ended up having 2 full insurance. One with you and one with them.

Reviewed: May 16, 2019

Aside from the poor condition of the car (no inside light when dealing with toddlers in car seats in the dark is very inconvenient for just one example), my biggest complaint is that the car was rented to me with only 1/4 of a tank of fuel. I almost ran out of fuel late at night in rural Ireland.

Reviewed: Mar 1, 2019

We were given a Nissan Quasqai in our arrival to Dublin & had to return it a few days later as the lights on the vehicle were terrible & dangerous. We then got a Renault fluence the only good thing about this car was the lights were a big improvement. Overall we were disappointed with our hire.

Reviewed: Jan 22, 2019

Like: Everything ran like clockwork
Dislike: Name of rental company Fizzer not shown on Sixty desk took a while to work out the were the same

Reviewed: Jan 1, 2018