14 Car Rental Brands at Helsinki Airport (HEL)

The car is very new, with only 1800km on it. Excellent.

Reviewed: Feb 4, 2025

Horrible. It was agreed at QEEQ a deposit of 1017€ and they charged 1500€. More they even didn’t care about the info that I have sent regarding the info and threatened me that If I didn’t pay they will not handle the car keys. Then charged me 75€ of arriving late knowing that it was my plane delayed. The worst of all was that they said that they need to charge the delayed fee because the office was closed but when delivering the car , it was on opening hours and the office was also closed and none to take care of the returning of the deposit. They kidnapped the deposit amount for 5 working days because they said that they need to see if there is speeding tickets or whatever. Very poor service.

Reviewed: Jan 1, 2025

The deposit blocked at my credit car was higher than declared in booking.

Reviewed: Nov 20, 2024

Excellent

Reviewed: Oct 10, 2024

Pretty good

Reviewed: Mar 16, 2024

Upgraded to an SUV, the car was in good condition, smooth pickup process, and self-service return.

Reviewed: Jan 27, 2025

They take advantage of customers with poor English skills

Reviewed: Aug 22, 2018

Very satisfied, will choose again next time.

Reviewed: Jan 12, 2025

The journey was smooth, the service was efficient, and the car model was very new and nice.

Reviewed: Dec 30, 2024

Very satisfied

Reviewed: Jun 9, 2024

The conversation was pleasant, the process efficient, no upselling.

Reviewed: Feb 17, 2024

The service is quite different from the current car rental industry in China, and some people might find it hard to accept. It is recommended to add Chinese-language services if the renter is Chinese.

Reviewed: Sep 29, 2017

The rental store service is convenient, so I give it a high rating.

Reviewed: Jul 25, 2024

Friendly staff, clearly direction! Just we booked Audi but got Opel instead which a little bit disappointed!

Reviewed: Oct 12, 2019

Like: Very nice car
Dislike: Two things. First: I live in Finland and I have a cottage in Estonia. Why I must change car when I go to my cottage ? I thought Europecar is a real EU car. I see no risk espasially when I did order a non expensive car. Second: I always order my car before I come to Finland thruough internet. Why you use the currency of the country where I am ? I always loose currency change money if I need to change my reservation.

Reviewed: Jun 30, 2018

Efficient service and friendly staff.

Reviewed: Jun 23, 2024

Staff were unfriendly.

Reviewed: Apr 16, 2024

Машина в порядке.

Reviewed: Sep 27, 2019

Thanks for a good deal.

Reviewed: Jan 10, 2020

We booked a mid sized car but they didn’t have any. As I’m 6 foot 5 almost 2 metres tall I asked for larger car instead. They didn’t have any. I have bad back and need big seat. They offered free tank and no license fee which I wasn’t expecting. We had a lot of driving that why I needed good car. We had polo and my head was touching roof not good!!

Reviewed: Aug 20, 2019

I had booked and paid in advance a VW-Golf or similar, arrive 6/21 /2019 at 11am Vantaa AP, and I was exactly on time. I was offered a SKODA which I was not happy about, but agreed to take the car as long as it had 5 doors as the Golf, when I arrived at the parking garage the attendant told me that there was a mistake and my car had been double booked ?? and was no longer available ??? I had aid in advance ?? obviously no guarantee to have a car available at arrival. He offered me a Toyota Yaris which is a smaller car !!! than the one I had paid for, telling me they were out of cars. I adviced him I had paid in advance, and when the rental agency does not have wht I have paid for you normally do not substitute with a smaller car you give a size up ( I am renting cars at least 10-12 times/yr so I am not a first timer..... Luckily another agent heard our conversation and said he would take care of me and my problem , he was very friendly, showed me a Nissan Qashqai and asked me to check that one out to see if it was meeting my expectations. It was good and I accepted this one. This agent saved the day, my vacation and Budgets reputation A+ to him

Reviewed: Jul 22, 2019

Машину выдали даже раньше времени в брони, без всяких доплат. Не взяли никакого депозита.

Reviewed: Oct 27, 2019

Le personnel attendait dans la file pour donner les clés aux personnes sans savoir qu on était dans la même file.. Extension.de la location très facile et efficace avec personnel aimable au téléphone.

Reviewed: Aug 24, 2019

Took ages to find the scandia rent desk at Helsinki airport not with other car hier rental desk. Then ages to walk to the car park at the petrol station at the far side of the airport. On return to said car park there was no one to leave keys with and no answer on the phone numbers given so hanging around trying to find someone to take keys back. Not sure the total yaris we were supplied with should be in the same vehicle class as the VW polo we booked?

Reviewed: Aug 16, 2019

Great service

Reviewed: Aug 12, 2019

No instructions of where the service counter of Scandia Rent was in Helsinki airport. It was not where the the agencies were.

Reviewed: Aug 5, 2019

This company provided excellent service, proactively explaining driving regulations and vehicle condition. Both pick-up and drop-off were convenient.

Reviewed: Sep 5, 2019

Like: Very friendly and professional staff.
Dislike: Pick up instructions.

Reviewed: Sep 25, 2018

Dislike: By mistake I have reserved the car for 10:30 PM and I came earlier 11:00 AM Finnrent charge me for additions 41 Euro. This first time that a rental car charge me because of it.

Reviewed: Aug 19, 2018

Like: Adaptability. Mistake in their system. Found a solution very quickly

Reviewed: Aug 15, 2018