14 Car Rental Brands at Rovaniemi Airport (RVN)

Staff was helpful though it would be a bonus to tell how to find the electric charge port door opening button

Reviewed: Nov 13, 2024

Overall good, but the car doesn't support CarPlay, making navigation very inconvenient.

Reviewed: Jul 6, 2024

Extremely satisfied with the car rental experience. The pick-up process was convenient and quick. Simply present your order and international driving permit, sign the printed documents from the staff, and swipe your card to complete the transaction.

Reviewed: Feb 17, 2024

We were given a Toyota Corolla Touring model of the same class, which was more convenient as we usually drive Toyota at home. The car pick-up and return procedures were very simple and took just five minutes, with no unnecessary upselling. The car was already equipped with snow tires. We were initially concerned about the road conditions in Lapland during the snow season, but there was no need to worry; the roads were in great condition. We were even lucky enough to see the Northern Lights while driving at night.

Reviewed: Feb 23, 2024

Return instructions were unclear. There was no rental company counter at Oulu Airport, and I did not receive a receipt for the credit card deposit. They said they would email it to me, but I never received it.

Reviewed: Dec 16, 2019

There was no one at the counter. We waited for two hours before someone showed up. They directly charged my credit card for the fuel without any discussion! I'd recommend renting from a larger company.

Reviewed: Mar 2, 2019

There was one item listed on tips for driving in Lapland about using an electric cord if provided. My car didn’t have one but it would have been nice to have been told up front if my car should have had one and also how/where to plug in. Otherwise no complaints!

Reviewed: Feb 26, 2019

Helpful had to ring them as flight was cancelled til next day. Car was running with heater and engine on, useful as it was minus 30. Disappointed that car wasn't the model id booked

Reviewed: Feb 2, 2019

Pickup and return were both at the airport, and it's easy to find because the airport is not large.

Reviewed: Feb 11, 2024

Car was great, although engine light came on to say it had been over-filled with oil, the washer fluid light and the tyre pressure light on our last day of hire. We hadn't driven very much so presumably these things had not been checked before the car was issued to us. Otherwise, car was great - clean and the size we were expecting. Service was good at the airport as well once you had used their phone for an advisor to attend.

Reviewed: Jan 9, 2024

Great option in Finland - the car was in great condition and I didn't have any problems.

Reviewed: Jan 2, 2024

New card, easy pick up and drop off.

Reviewed: Dec 13, 2023

The staff is very helpful & gave very detailed explanation. Pick up is smooth.

Reviewed: Sep 16, 2019

Right at the airport exit, very convenient

Reviewed: Jul 23, 2017

swift process in getting our car at the counter, Hertz staff is very efficient and no upselling. A 3 minutes walk to get the car and it was in great condition!

Reviewed: Jan 2, 2020

For international self-driving, QEEQ is my top choice. They have many locations, a wide range of vehicle options, and convenient pick-up and drop-off. Their pre-sale and after-sale services are very professional. Any post-sale issues were resolved promptly.

Reviewed: Nov 1, 2019

My flight was delayed and I didn't arrive until 11:30 PM. To my surprise, Hertz still had staff available. After presenting my name and driver's license, and due to the fact that my reserved V40 was unavailable, they upgraded me to a BMW 520 for free. I was able to rent the car in less than five minutes. Very satisfied.

Reviewed: Feb 23, 2018

Free upgrade to a Volvo V40, a pleasant surprise. Cars like the Focus or V40 are only suitable for two people as the back seat is really cramped.

Reviewed: Nov 24, 2017

The flight was delayed, and there were no staff at the office when I arrived. After calling them, I had to wait for over ten minutes for someone to show up. I rented an SUV, but the rental company gave me a V60 wagon instead. The rental company was very poor.

Reviewed: Dec 30, 2016

There is additional cross boarder fee 70euro charged on the spot which didn’t mentioned in the booking process.

Reviewed: Oct 21, 2019

Returned the car an hour late, got scolded and given the cold shoulder by the rental lady. Although it was our fault, treating customers like that as a service provider is not good.

Reviewed: Mar 1, 2019

Firstly, I paid for a Mercedes but got a Ford. Check their website to see if the prices are the same... I rented a safety seat, and the rental company said it was €6/day but it turned out to be €10/day on site. The most frustrating part was when I was returning the car. The engine warning light came on, and I tried to figure it out but couldn't. Since I was in a hurry to catch a flight, I had to drive back slowly. During the trip, I called the rental company to inform them I would be 30 minutes late, but when I arrived, they directly deducted €126 from my credit card, saying I was 40 minutes late. I don't understand how a company with such service standards can continue to work with the rental company. Everyone says everything is expensive in Northern Europe, and if you want service, it costs more! It was a terrible experience.

Reviewed: Feb 13, 2019