9 Car Rental Brands at Mactan Cebu International Airport (CEB)

Great service. Note that in the Philippines, they do not accept pre-authorized payments for deposits, only cash. Don't be misled by QEEQ!

Reviewed: Mar 5, 2024

Excellent

Reviewed: Jan 17, 2024

Our flight was delayed, but there was a guy at the exit waiting for us. When returning the car, I arrived early and had to wait 40 minutes because they weren't open yet, but they still came before my scheduled time. Overall, I was quite satisfied with the service.

Reviewed: Feb 16, 2024

Supposed to pick us up at the airport. We waited for almost an hour before they arrived.

Reviewed: Feb 19, 2019

I am extremely satisfied. Communication was smooth and they were very friendly. After picking up the car, they even used WhatsApp to inform me how to reach them if needed. The car was new, fuel-efficient, with only 3000 km on it. It was very easy to drive and greatly enhanced my travel experience.

Reviewed: Feb 14, 2024

I am really very satisfied. The communication was smooth and they were very friendly. They even used WhatsApp to tell me how to get in touch if I needed anything after picking up the car. The car was very new, with only 3000 kilometers on it, and very fuel-efficient. It was easy to drive, making my travel experience excellent.

Reviewed: Feb 14, 2024

Just average.

Reviewed: Aug 26, 2022

After 3 weeks I’m still waiting for the return of my deposit. Also no clear Insteon how to drop off car. EuropCar employee told me to ask where dropp off point was. In the end the person I asked gave me incorrect information.

Reviewed: Jan 19, 2020

There is a cigarette left inside the car.

Reviewed: Aug 11, 2019

The company's counter is at the left side of the airport exit, next to the SIM card counter. We were supposed to arrive at 9 AM, but we got there at 8 AM and the staff arrived immediately after we called, without charging us for the early pickup. During the inspection, we didn’t notice that the left side mirror was broken, but after calling the staff, they said it was fine. They charged us an extra 500 PHP for dropping the car off at the hotel, which was done efficiently. Good service, no pushy extra insurance sales.

Reviewed: Apr 14, 2019

The car pickup was not at the international airport. The rental company sent someone to pick us up, and we retrieved the car in the city center, which was inconsistent with the location described in the order. This wasted a lot of time.

Reviewed: Aug 22, 2018

No one picked up upon arrival, and they didn't answer the phone either. I was left waiting by the roadside for an hour. Even worse, when I reached the counter, they said there was no order, which delayed my trip and took a long time!! Poor service!

Reviewed: Oct 10, 2019

Acceptable

Reviewed: Sep 7, 2019

My car had to be picked up at 4am , but they were closed, they open at 6am !!

Reviewed: Mar 13, 2019

Like: Price and car was great
Dislike: Collection was slow and not prepared

Reviewed: Jul 21, 2018

We've been waiting there to take a car 2 hours. The tire of car got dilated so it took a time to change. Then, the car was so dirty, they gave us a family car. And different car with what we booked

Reviewed: Jan 22, 2019