6 Car Rental Brands at Tunis Airport (TUN)

The staff service attitude was acceptable. However, we booked an automatic transmission, but they assigned us a manual one. After coordination, they provided us with a smaller vehicle. The car rental company refused to give any compensation, but eventually, we received partial compensation from the rental platform.

Reviewed: Jun 24, 2024

Terrible rental company. They gave me a broken car, claiming the engine was faulty because I used the wrong fuel.

Reviewed: May 26, 2024

Very satisfied, trustworthy. They are very diligent in following up on issues, making renting a car in a foreign country feel safe. The car was significantly upgraded without additional charges, which is very considerate.

Reviewed: Jan 31, 2024

Le temps de restitution est trop long il faut courir après le personnel pour être servi ,35 minutes pour trouver quelqu’un

Reviewed: May 2, 2024

Satisfied

Reviewed: Mar 27, 2024

It's okay

Reviewed: Mar 27, 2024

The service efficiency was quite satisfactory, and the car pickup and drop-off were convenient, right in the arrival hall. However, there was some dishonesty regarding the deposit; they mentioned it would be refunded within a day or two after the car was returned, but it has been half a month and it still hasn't been refunded.

Reviewed: Feb 17, 2024

They are too stingy with customers! Renting a car for three days and only allowing 20 minutes of grace period for return!

Reviewed: Dec 11, 2023

When picking up the car, the inspection report already had circles marking over a dozen scratches and dents on the car body. I pointed out some additional spots myself. When returning the car, they suddenly claimed that a certain spot was a new scratch. I am sure that it wasn't caused by me, but due to lack of experience, I didn't take photos of the entire car. In the end, I had to sign due to rushing to catch a flight. The inspection staff seemed to be taking advantage of the situation to extort money from customers. They later charged me over 1,200 RMB without providing any invoice, email, or notification. I had purchased insurance but now don't know how to make a claim.

Reviewed: Feb 15, 2020

temps d’attente trop long pour récupérer ma voiture alors que j'étais le seule client. Je devais avoir une skoda fabia ou similiaire, j’ai eu une DACIAN LOGAN ( aucune similitude).

Reviewed: Aug 21, 2019

Very satisfied

Reviewed: Jan 29, 2024

The store is not at the airport. Called and had to wait a long time before someone came.

Reviewed: Oct 12, 2018

Upon arrival at the airport, the SGF staff was already there with a sign and had completed all the paperwork, leading us to the parking lot. That night, due to a malfunctioning GPS, the staff came to the hotel after a phone call to assist us. Since it couldn't be replaced, they took it back to the company without charging us. On the last day, we returned the car three hours ahead of the scheduled time, and the staff promptly arrived to complete the return procedures quickly.

Reviewed: Feb 7, 2014

Mr Riad un super type...

Reviewed: Aug 26, 2019

The car was excellent. But service was terrible. nobody was trhere. we tried to find the car more then 55 minuteds. we assked more then twelve place and person to find the person who will delivered the car to us.

Reviewed: Jul 1, 2019

Both picking up and returning the car were quick and efficient, but Tunisians tend to ask for extra money randomly. Initially, I was asked to pay 16 dinars for some tax, but later they said one dinar would be fine and handed over the car. When I returned the car at the departure terminal, they wanted to charge me 10 dinars for an upstairs return service fee. When I questioned this, they said it was not necessary.

Reviewed: May 4, 2019