12 Car Rental Brands in Abu Dhabi, Abu Dhabi, United Arab Emirates

NOT BAD

Reviewed: Jan 21, 2024

借りるまでに時間が少しかかりすぎた。

Reviewed: Jan 10, 2024

Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

Reviewed: Dec 29, 2023

It took a long time to receive the car

Reviewed: Jul 28, 2023

Depending on customer service . Last year was bad in Dubai .

Reviewed: Nov 13, 2019

it was a very pleasant experience and i am looking into repeating it, many thanks.

Reviewed: Oct 21, 2019

Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.

Reviewed: Aug 24, 2019

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Reviewed: Jan 15, 2023

Even taking the extra XS cover. I was still required to leave a large deposit? Maybe that is my misunderstanding.

Reviewed: May 28, 2022

personnel très aimable et efficace

Reviewed: Feb 21, 2020

Hired an Infinity. Avis gave us a Jaguar. Amazing car. Outstanding service. Really appreciated the whole experience.

Reviewed: Nov 12, 2019

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Reviewed: Dec 6, 2022

got a Chevrolet Spark instead of a Figo as booked. on the website the Spark is cheaper, so basically waited 2 hours to get a downgrade and without refund or apologies. When the supplier cannot be trusted, what are the options ?

Reviewed: Apr 3, 2019

Simple to rent. Took a higher deposit because it was not through Dollar direct, which was a little disappointing. Car was in great condition. To find the Dollar desk was easy. Car just outside in Mall carpark. But returning was difficult to find as the Mall has two parts and a mezzanine!

Reviewed: Sep 6, 2022

Like: I would recommend Dollar. New Car.. Good Support

Reviewed: Sep 7, 2018

NA

Reviewed: Aug 28, 2019

Yes

Reviewed: Jul 8, 2019

It is the badest trial i have ever been I booked premium insurance online from easy rent but when i went to pick the car they asked me to pay 120 dirham more for insurance again or anything happen i will pay and i took more time to pick the car and the petrol tank wasnot full.

Reviewed: Apr 29, 2019

No car was smaller. Having booked a Mitsubishi eclipse (or similar) the Ford we got really didn't feel like it was in the same class. However we managed.

Reviewed: Apr 22, 2019

Easy pick up... Clean car... Easy drop off.. Cheap rates

Reviewed: Nov 30, 2021

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

Reviewed: Nov 2, 2021

Awful service Didnt have the available care despite me ringing to confirm before hand I had to wait 2 hours for the car I booked and it was in terrible condition

Reviewed: Jan 13, 2020

Excellent service

Reviewed: Aug 9, 2019

The car rental exceeded my expectations.

Reviewed: Jun 2, 2019

Great service from in terminal office

Reviewed: Nov 1, 2021

Car met the expectations, was in good condition and relatively economical on petrol

Reviewed: Jan 24, 2020

Thank you so much for the awesome website. I used to contact the rental car office directly and got exorbitant rates. With Eastrentcars I got really competitive rates. The car was clean and new Opel Mokka. I did not wait for that much long about 15 to 20 minutes. Yes, the counter staff was helpful (his name is Edsel). He gave me a delay of two extra hours to return the car. The car rental office can make responding to phone calls faster. I had to wait and hang up the phone sometimes because nobody picked the phone up.

Reviewed: Jul 6, 2019

Car was not the one advertised. It was dirty. Smaller then required, staff was rude. Never renting again.

Reviewed: Jul 2, 2019

Can’t stand the small print of paying for airport fees that are not mentioned previously or in contract won’t use again

Reviewed: Mar 25, 2020

Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.

Reviewed: Feb 25, 2020

I was given extremely dirty car

Reviewed: Sep 1, 2019

Aircon wasn’t working and had to drive back to airport for a replacement car which was a big hassle - no apologies or recovery service of any form by Budget.

Reviewed: Aug 21, 2019

The pick up and drop off took around 30 min which is a lot

Reviewed: Aug 17, 2019

The car is terribly uncomfortable and consumes a lot of petrol.

Reviewed: Mar 22, 2020

I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready. Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental... Where

Reviewed: Mar 17, 2020

Hidden charges that were not mentioned in contract or included in surcharges DREADFUL ripped off

Reviewed: Jan 7, 2020

The location of the pick-up booth was not clear, the billboard only says Europcar, and we had no clue to know it corresponded to Interrent. For a while, we thought we had been scammed!

Reviewed: Jul 8, 2019