9 Car Rental Brands in Copenhagen, Denmark

The process for both pickup and drop-off was very efficient, and the staff member's attitude was excellent.

Reviewed: Nov 15, 2024

No upselling, no long queues, and the staff spoke excellent English. I rented a compact car but ended up with a Peugeot 5008, which is really spacious. The luggage space was huge, and the back seats were very roomy.

Reviewed: Nov 2, 2024

ALAMO is a local car rental company. Compared to other internationally renowned brands, the prices are much lower, but the service quality and standards are absolutely on par. However, there are more customers, so the waiting time in line is slightly longer. The vehicle condition is excellent, brand new and equipped with intelligent features.

Reviewed: Sep 20, 2024

Overall good.

Reviewed: Sep 3, 2024

Very satisfied, the vehicle was very new and in excellent condition.

Reviewed: Aug 25, 2024

Extremely satisfied.

Reviewed: Nov 14, 2024

Extremely satisfying experience.

Reviewed: Oct 7, 2024

The upgraded vehicle this time consumes quite a bit of fuel. It's my first time driving a Hyundai, and I'm not sure why this car was assigned. It might have been an upgrade, but this upgrade ended up being counterproductive.

Reviewed: Sep 8, 2024

Extremely satisfied.

Reviewed: Aug 31, 2024

Highly satisfied. Budget car rental was fantastic. We realized the day before our trip that we had rented an electric car instead of a gas car. The rental company informed us that it would be very inconvenient to use an electric car if we planned to go to Sweden and Norway, and suggested we switch cars. Initially, we tried a seven-seater, but it couldn't fit all our luggage. Finally, we got a Renault minibus, which was perfect for us. We paid a small additional fee. The vehicle was very new, and both pickup and drop-off were very convenient. Copenhagen has a free airport bus. We will choose Budget again for future trips. The staff was very nice!

Reviewed: Jul 26, 2024

The front desk service is slow and unprofessional, with a long waiting time.

Reviewed: Sep 4, 2024

Overall service was good.

Reviewed: Aug 19, 2024

Overall quite satisfied.

Reviewed: Aug 16, 2024

Quick car pickup with no upselling

Reviewed: Jun 19, 2024

Not very satisfied with the car category. It was an unknown brand with limited space. I booked a hybrid but was given a petrol car.

Reviewed: Mar 25, 2024

Very satisfied.

Reviewed: Aug 26, 2024

Very satisfied

Reviewed: Apr 28, 2024

The staff was very friendly and spoke fluent English, making communication easy.

Reviewed: Mar 26, 2024

I used the car for a day, and they inexplicably charged for insurance and claimed I caused 2000 yuan in damages. They deducted it directly from the deposit after I left. I am still tracking down the reason. At the time, they didn't provide any information.

Reviewed: May 1, 2019

Overall, I am very satisfied. When picking up the car, I told the staff that I had already purchased full insurance domestically. After receiving the contract, I noticed there was an additional daily insurance fee of 28 RMB. Since the amount was small and I had originally booked a Tiguan but was given a BMW X1, I decided to accept it. When returning the car, the staff inspected it briefly and said I was good to go, which was very smooth. The car rental company covered all highway tolls and a ferry fee, and I only paid for one ferry expense. For parking, I generally used parking lots. One common issue with car rentals in Denmark is the lack of spare tires. If a tire were to break during the trip, calling for roadside assistance could delay the journey. Luckily, my trip went smoothly as I had prayed for. I drove a total of 1,900 kilometers, and it was a wonderful experience overall. I'll definitely do this again next time.

Reviewed: Aug 14, 2024

Very bad.

Reviewed: Jul 17, 2024

The service was excellent. When they saw I was having trouble finding the car, they drove it over to me.

Reviewed: May 7, 2024

Apparently we scratched a hub cap - so usual excessive payment

Reviewed: Jan 6, 2020

Long wait to be served (Enterprise. Alamo and Europcar all shared same deck. They used a deli-style number ticket to manage the long queue. Service person mixed up my booking with someone with the same surname despite me asking him to double check - annoying and careless. Will use Hertz next time!

Reviewed: Jul 15, 2019

The service attitude was excellent.

Reviewed: Dec 30, 2023

When renting the car, I was upgraded from a small manual car to a larger automatic car at no extra cost. However, when returning the car, there were two small scratches on the edge of the tire which I believe were not caused by me. It seems designed so that renters won't notice them when picking up the car. Before I even reached the parking lot to return the car, two people were already waiting to inspect it. They went straight to the scratches and asked if I had purchased insurance. As I didn't purchase insurance, I was required to pay nearly 2800 yuan for the damages at the minimum rate, and I had to sign to confirm on the spot. I couldn't prove that the scratches weren't caused by me, so I had no choice but to sign. I think such business practices harm the reputation of the rental platform.

Reviewed: Sep 25, 2022

Very satisfied

Reviewed: Aug 10, 2020

We were upgraded and the sales person was wonderful. Very friendly and helpful

Reviewed: Oct 2, 2019

Satisfactory

Reviewed: Aug 19, 2019

Car was better than expected. Service was good. Didn't take a deposit from credit card. No hard sell of things we did not want. Did not give the impression that they were going to charge for non existent damage. Car hire was a long walk and a short bus drive from airport. Car was hard to find in car park.

Reviewed: Aug 16, 2019