I booked a 4x4 abd did not receive one. The condition of the car I received was not very good. No one to meet us at airport with a sign with my name on. Waited over an hour to finally see a guy with 10 rental car companies on it. City Car Rental was one of them. Shuttle only runs every 30 mins so very crowded and no room for luggage. Check in process was terrible. 2 customer service reps for all those companies. Waited almost 2 hours to wait to check in. So many people waiting. Returning the car was almost as bad. When ai booke with Qeeq, I thought you were the car rental company and not the agent. Next time I will go direct with the major companies ecen if I have to pay more!

Reviewed: Jun 15, 2024

The car was not in terminal. I had to pay extra to drive more than 100km a day.

Reviewed: Jan 4, 2023

I would have appreciated some documentation upon the car's return that the car was indeed returned in good condition.

Reviewed: Jun 15, 2024

Excellent service of shuttle from and to airport, easy and fast on deck, car as I expected.

Reviewed: May 22, 2024

A quick and professional service. Landed and was driving away in the car within 30 minutes. Car was clean, good working condition and a great price

Reviewed: Mar 7, 2024

Excellent service, very friendly,

Reviewed: Jan 24, 2024

The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.

Reviewed: Jan 15, 2024

It was smooth and systematic process for pick up as well as drop off! The vehicle, Dacia Duster had 83000 KM during pick up yet the maintenance of the car was excellent, no dents or major scratches. During pick up, the staff informed about the three minor scratches that the vehicle has and asked to click pictures and videos for reference. No problem whatsoever during drop off too. Actual process of pick up and drop off took 20-25 minutes each but due to other guests to it took time. Will definitely rent a car from Wheego whenever I plan next trips!

Reviewed: Jun 7, 2024

Very kind and helpful staff! Excellent vehicle!

Reviewed: Mar 30, 2024

Stuff was very nice and everything went smoothly without any problems.

Reviewed: Mar 18, 2024

All very good And very good experience

Reviewed: Dec 5, 2023

Staff at their office were nice, the inly kinda issue was to find/wait for the pick-up person, I called them and they said the driver was coming. At the office it took about 5-10 mins to do the paperwork and take the car. The car wasn’t new indeed and it had 190k kms of use, but it was all good during the whole week I had it. For the drop off, the person at the counter was very nice and no issues. I saw many complains about faircar in google, but I believe they are improving their service, and at least for this trip I was very happy with their service and car.

Reviewed: Mar 13, 2024

The car was good! Tires had studded Snow tire which was needed. The car had good gas mileage too. The only hiccup was finding the meeting point. Maybe we were tired after a long flight or that is was 5AM Iceland time and there was nobody waiting for passengers right outside the door from customs. But we had a hard time finding the driver to meet him to take us to the car.

Reviewed: Dec 19, 2023

It would be better if they could pick us all up at the rental company. There was enough space for us.

Reviewed: Nov 23, 2021

The car was in a terrible condition, and the check engine light was on the entire time and one of the back doors didn't open. It was also given to us empty of fuel so rather than getting used to the roads we had to frantically drive round looking for a petrol station.

Reviewed: Sep 23, 2021

Excellent throughout!

Reviewed: Nov 1, 2023

Always good as i jave been using them for past travels. Good clean cars. Don't hard sell extra insurance as they know our booking covers the excess.

Reviewed: Sep 18, 2023

The staff provided excellent and timely customer service. Well done!

Reviewed: Apr 28, 2023

Not so good:The car made a terrible noise when accelerating from after shifting gears. Note that it had 163000kms on its clock The front seats were all stained. Very good: the car was comfortable and drove fine everywhere for 5 days. It had heated seats and heated wheel a nice bonus in november

Reviewed: Dec 1, 2021

Excellent service, the staff himself take us back to the airport…really appreciated.

Reviewed: Apr 26, 2023

On return of the vehicle, there was a little chip on the windscreen. I found the charge was over the price

Reviewed: Feb 21, 2023

Used Alamo in both USA (West Coast) and Iceland. Expect upsell of insurance from Alamo's service staff at the counter, regardless of whatever insurance package you've taken. They will likely sell you: Comprehensive Insurance, Tyre Damage, 24-hr roadside assistance, prepaid fuel, prepaid tolls, windscreen cover etc etc. Each of these items are INDIVIDUAL coverage (requiring top up) and yet there is no "fully comprehensive" option that provides 1-price for all. nonetheless, they cars are generally quite new, fully featured (bluetooth, CarPlay) etc.

Reviewed: Nov 18, 2022

Need to check the vehicle thoroughly, as the slightest chip on the windscreen will be your problem when you return the vehicle. On collection, quite a long process using a self service machine, definitely missing the human touch. On return, took some time to inspect the vehicle.

Reviewed: Aug 9, 2022

Staff were very helpful when picking up the car and very informative When we dropped the car off the staff offered to drive us to the terminal instead of having to wait for the bus as it was raining hard

Reviewed: Apr 19, 2022

During car pick up, ask always on insurance even I bought via QEEQ platform. Very fast in car drop off, and the guy was in good service and speed fast on car checking

Reviewed: Nov 22, 2022

had to wait on the high end of the range for pickup at the airport, otherwise the car was great and the staff were helpful. they even drove us to our airport hotel when dropping off the night before, instead of only taking us to/from the airport itself

Reviewed: Apr 26, 2022

Car was a little dirty with food from previous renter, but very happy with the upgrade suggestion and service provided

Reviewed: Aug 11, 2022

Excelente servicio en el mostrador, personal amable y dedicado. Coché cumplió con las expectativas

Reviewed: Jul 5, 2022

The wait time to pick up the car was ~45 minutes. Other than that I have no complaints, the vehicle was as described, it performed well.

Reviewed: Jun 20, 2022

Easy to find location. Free upgrade to SUV. Friendly service.

Reviewed: Apr 19, 2022

quick efficient and upgraded to Ford Kuga as there was going to be a wait for the Suzuki. The car had done 150k km but was good condition everything worked and was top of the range. No faults with car at all. Returning the car was very quick and easy.

Reviewed: Oct 28, 2021

Got an even better car then the one we booked. Staff was extremely helpful.

Reviewed: Aug 19, 2021

But the right rear tire sensor was found malfunctiin and spare tire was bursted was not awared. Flattened tire in 2 times and required towing and replacement of one new tire. Fortunately, after negotiation with Procar , they agreed to took full responsibility, and return ine day rental fee.

Reviewed: Aug 12, 2019

Great service, called and someone came to pick us up shortly after.

Reviewed: Aug 30, 2018

The car rental service was acceptable, but freezing 3000 euros on my credit card as a deposit which takes a month to be refunded was not mentioned by QEEQ.

Reviewed: Jul 9, 2017

There is no store inside the airport. Look for staff wearing PROCAR vests, they will drive you to the store, which is very convenient.

Reviewed: Feb 6, 2017

The car is a bit old and has some leaks.

Reviewed: Sep 3, 2016

Everything very smooth, only issue was it wasn't clear that I pick the car up from eurocar.

Reviewed: Jul 7, 2019