10 Car Rental Brands in Kota Kinabalu, Sabah, Malaysia

Car is good

Reviewed: Nov 13, 2024

Kudos to Hertz! As expected from a large company, their service is efficient and seamless. You just need to stand by the roadside, and the staff will drive the car right up to you.

Reviewed: Feb 16, 2020

The car condition is perfect,well maintained.

Reviewed: Feb 4, 2020

Although waited quite a while to get the car, their customer services is still good.

Reviewed: Jun 25, 2019

The 24-hour service hotline and the store phone were unreachable! Their working hours are reduced during holidays, and they did not arrange staff to be on duty!

Reviewed: Jun 9, 2019

all good & met my expectation

Reviewed: Oct 14, 2024

Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.

Reviewed: Jan 13, 2024

Charged me a cost of RM 281 due to a tiny stone chip hole on windscreen. This is totally out of my expectation since this is an uncontrollable factor. Not satisfied with the charge.

Reviewed: Aug 4, 2022

Staff was helpful to go through the car prior to the collection

Reviewed: Feb 20, 2020

Need to wait extra 30 mins for my car.

Reviewed: Feb 13, 2020

Employees were very good in communication

Reviewed: Aug 13, 2024

Good, very convenient

Reviewed: Jul 29, 2024

Very satisfied. We stayed near the airport, and the staff delivered the car to us. Excellent service.

Reviewed: Jul 28, 2024

satisfactory

Reviewed: Jul 23, 2024

Very satisfied

Reviewed: Jul 21, 2024

Satisfied

Reviewed: Jan 28, 2019

Very good

Reviewed: Jul 28, 2024

Very good

Reviewed: Apr 25, 2024

Very satisfied, call

Reviewed: Apr 4, 2024

The car we got was the make and model we booked. Though the car was a bit not so perfect in both internal and external condition, safety and reliability were satisfactory. No extra insurance was sold to us over the counter after I showed them my AXA additional cover that I bought together in my booking.

Reviewed: Mar 20, 2024

Very satisfied.

Reviewed: Feb 14, 2024

Very satisfied

Reviewed: Jul 19, 2024

Excellent!

Reviewed: Jul 19, 2024

Very efficient. Even if you arrive outside business hours, there will be staff waiting for you. The self-driving experience in Kota Kinabalu is also very good, much better compared to Kuala Lumpur. If you're in Malaysia and want to try right-hand driving, I still recommend going to Kota Kinabalu.

Reviewed: Jun 27, 2024

Acceptable

Reviewed: May 30, 2024

They don't have an office at the airport, but when I called they responded immediately. The return process went smoothly, although it was in the airport parking lot outside of the office's business hours. The car was a Toyota VIOS with over 80,000 km on it. There were some minor scratches on the exterior, and the interior was not necessarily clean, but there was plenty of luggage space and cabin space, and the car ran smoothly without any trouble.

Reviewed: Mar 29, 2024

Okay

Reviewed: Jul 9, 2024

The car rental company is just five minutes from the Sabah airport exit. The staff at the front desk were extremely friendly. Our flight was delayed, and we arrived at 10 PM, but they waited for us.

Reviewed: May 20, 2024

Very satisfied

Reviewed: Mar 20, 2024

did not receive the car as booked due to overbooking for the model, in the end was given a smaller car, but enough to use for my trip.

Reviewed: Oct 17, 2022

The car is meeting my requirements and in very good condition.

Reviewed: Aug 19, 2019

The communication was quite prompt

Reviewed: Jan 30, 2024

Very satisfied, the car was in good condition and the delivery service was excellent!

Reviewed: Dec 23, 2023

Very smooth for changing pick up points

Reviewed: Sep 4, 2023

The staff was very friendly but they didn't speak Chinese.

Reviewed: Feb 10, 2020

Great customer service.

Reviewed: Aug 21, 2019

We booked a child seat, but the one provided was extremely low-quality and very dirty. Apart from this, they only had booster seats available, which was very disappointing.

Reviewed: Jul 25, 2018

The staff at the car rental company were very friendly, but the vehicle provided was extremely old, which was quite surprising.

Reviewed: Jul 12, 2018

It's acceptable.

Reviewed: Sep 11, 2017

We rented a car from Kota Kinabalu to Semporna, but the car broke down on the way. There was no power when stepping on the gas pedal. We called the rental company to report it, and they initially said to keep driving to Semporna and they would replace the car there. Since we were staying on Mabul Island for 4 nights, we parked the car in Semporna. When we came back from our holiday, they neither replaced the car nor fixed it. We had to drive uphill at 30 km/h, which was extremely frustrating. One cylinder wasn't working, so we had to start and stop all the way to Kota Kinabalu. Finally, the rental company refunded us for 2 days of rental.

Reviewed: Feb 18, 2017

An employee was waiting with a sign, which was great. The handover was smooth, and the car was very new with only 5000km on it.

Reviewed: Jan 11, 2017

Firstly, the car was quite old, with over 100,000 km on it. The steering wheel was very heavy, even heavier than the old Jeep I used for driving lessons. Additionally, they did not inform us about parking guidelines in Kota Kinabalu. We got fined RM30 for not displaying a parking card in a legitimate parking space. I parked for one day, and the rental company charged me RM30, but they could potentially park for free for the remaining 29 days. Is that how it works? Dissatisfied!

Reviewed: Aug 2, 2016

No issues, car was very scratched, tip they should tell people about the parking voucher system

Reviewed: Jan 5, 2019

Someone will be waiting at the counter even if you arrive outside working hours.

Reviewed: Apr 29, 2018

Even at 1 AM, someone answered the phone. Not bad.

Reviewed: Mar 26, 2018

Like: Staff very friendly, i left my stuff inside the car and the team sent iit back the same day.
Dislike: They close the business on sunday

Reviewed: Jan 13, 2018

Like: Staff service was friendly and accomodating. Car was in good condition.

Reviewed: Oct 7, 2017

Even though the rental fee was fully paid in advance and both Visa and MasterCard credit cards were provided for the deposit, the rental company insisted on accepting only a single Visa or MasterCard credit card. Many Chinese credit cards require an additional UnionPay certification, and this was not accepted. Offering a cash deposit was also refused, which wasted a lot of time and disrupted our schedule.

Reviewed: Aug 20, 2018

Very dissatisfied! Our flight landed at 11 PM and when we arrived at the terminal where the car rental company is supposed to be, there wasn't even a counter. It took us 2 hours to get in touch with someone from the rental company. The car they delivered had an empty fuel tank and the GPS navigation system we reserved online was missing. We had to wait another 20 minutes for them to bring it. If you're planning to visit Sabah, do not rent a car from this company, you'll definitely regret it!!!

Reviewed: Sep 27, 2014

Pretty good, overall the pickup and return were smooth. Due to the language barrier, there wasn't much communication.

Reviewed: Feb 15, 2014

Fast and convenient

Reviewed: Feb 10, 2014

The car is new, only 30,000 kilometers. The condition is good! The only issue was it wasn't fully fueled. Contacted them by phone to solve the specific issue.

Reviewed: Feb 8, 2014

The service was excellent. After returning the car, they even offered to take us to our next hotel. Highly commendable, will use QEEQ for car rentals next time.

Reviewed: Feb 7, 2014