16 Car Rental Brands in Prague, Czech Republic

Very satisfied

Reviewed: Jul 6, 2024

Very clear explanation! The vehicle is new and clean!

Reviewed: Apr 5, 2024

AVIS cheated on me at my arrival as well as at my departure. I booked SUV and was going to be given small hatchback. I had to pay a lot more extra money at counter for SUV. After I returned the car, AVIS surprised me with heavy penalties for extra days, late return and unspecified fees. I found that out only from my bank account weeks later. AVIS didn't respond to my queries until I contacted police and consumer protection. They apologized and returned money.

Reviewed: Oct 13, 2019

The staff were very nice.

Reviewed: Oct 9, 2019

Originally booked with a local car rental company, but they refused to provide service at pickup. Thanks to QEEQ's coordination, we switched to AVIS on the spot. Everything was professional, and the experience was good.

Reviewed: May 14, 2019

The store clearly explained the service details during pickup and specifically reminded us about the need to buy tickets for crossing national borders. Very satisfied with the service.

Reviewed: Jul 4, 2024

staff was friendly and helpful. Car conditions were good.

Reviewed: Aug 14, 2019

Everything went smoothly

Reviewed: Aug 5, 2019

All the car rental companies are in one building next to the airport. You handle the paperwork on the first floor and then go to the second floor for the cars. The whole process was quite fast, and the staff were very professional. But! I booked a Mercedes! A Mercedes! And they gave me a Citroen!! Besides going to Prague, I was going to Germany! I specifically booked a German car! And you give me a French car!! Also, the entire parking lot is 80% full of German cars, mainly Mercedes! But they gave me a Citroen! Unhappy, I went back to the counter to negotiate again, but the staff said that the cars had been pre-arranged and couldn't be changed now! This isn't the first time this has happened! Last October, I went to Morocco and booked a Jeep Wrangler, but they gave me an Audi sedan!!! I wanted an off-road vehicle for the desert! And you give me a sedan! What does that mean? I specifically chose an off-road vehicle! Specifically chose the Jeep Wrangler! You didn't give me a Jeep Wrangler! Didn't even give me an off-road vehicle! Do you think car renters are people with no requirements, and any car will do? A car is a very important part of the journey! Can you not be so arbitrary? Yes, you'll say the terms state that they may substitute a similar-class car, I understand! That's why I didn't complain last year. But now it's the same situation again! I feel like choosing a car model while booking is meaningless! Because you never know what they'll give you when you get there!!! And at that moment, you just have to take what you can get!

Reviewed: May 14, 2019

The car had a scratch. I had full insurance and got a replacement car. The process was very smooth.

Reviewed: Nov 18, 2018

Not bad

Reviewed: Jul 3, 2024

Do not rent from this company! The worst rental company ever. The deposit is around 15,000 RMB and the refund takes forever. It's been half a month and I've called them to ask why I haven't received my refund. They shirk responsibility saying it was refunded long ago and that I should ask the bank, which has nothing to do with it. We called for their roadside assistance and they said: 'You don't have our insurance, we can't help you.' They provided no useful advice, just kept repeating: 'I cannot help you.' Overall, a useless and terrible experience. We ended up solving the problem ourselves.

Reviewed: Jun 15, 2024

Do not rent from this company! It's the worst rental company ever. The deposit required is around 15,000 yuan, and refunds take forever. It's been half a month, and when we called to ask why we haven't received the refund, they claimed they had already processed it and told us to check with the bank, which had nothing to do with it. When we called for roadside assistance, they said they couldn't help because we didn't have their insurance and provided no useful suggestions, just repeating 'I cannot help you.' Basically, they are useless. We had to resolve the issue ourselves in the end.

Reviewed: Jun 15, 2024

Very satisfied

Reviewed: May 8, 2024

Great car with free upgrade, waited an hour to collect, only one staff member for extended queue- staff member was friendly and helpful

Reviewed: Sep 21, 2023

There will be some upselling.

Reviewed: Jun 22, 2024

Very friendly

Reviewed: May 24, 2024

Hertz se Porto muy bien conmigo, tuvimos que hacer un upgrade del vehículo porque no entraba el equipaje que llevamos y la verdad es que el personal se porto de maravilla con nosotros, buscamos varias opciones juntos hasta encontrar la adecuada. Muy agradecido por el servicio!

Reviewed: Jan 15, 2020

When I arrived at the rental location, the staff had already prepared the car and greeted me with a smile. The paperwork was completed quickly, the car was inspected, started, and we hit the road without any issues.

Reviewed: May 13, 2019

Like: New vehicle, nice staff at the counter, quick and easy drop off
Dislike: The price on insurance was too high

Reviewed: Aug 20, 2018

Upgrading to a Mercedes was quite satisfying.

Reviewed: Sep 20, 2016

Satisfied, but the car was a bit worn out and had trouble starting in the morning.

Reviewed: Feb 17, 2024

The car was lovely and looked new but it was smaller than we expected so struggled to get luggage in .

Reviewed: Aug 15, 2022

Everything was clear and smooth

Reviewed: May 11, 2022

Excellent car condition, good service, nice people. Only one with the office directly inside the station, very practical. I could keep the car in their parking for another night since my travel plans had changed.

Reviewed: Sep 29, 2020

Excellent

Reviewed: Mar 30, 2020

Right cars was great, I was very skeptical that everything will go smooth but it was, the pick up and drop off was quick and without any problems I dropped of the dirty car so I assumed they will charge me with cleaning fee but they said it’s included in the rental

Reviewed: Oct 10, 2022

You can rent a car with a Hong Kong driver's license without an IDP... Rented a sedan, got a station wagon instead, felt like a good deal... The car was very new, had only run a little over 4000 km... 1.5T + DSG engine, satisfactory power... High vehicle configuration, key feature includes Carplay, very convenient... Super large trunk, can easily fit two 28-inch suitcases... The car was new and comfortable to drive...

Reviewed: Jan 7, 2020

little staff. staff must personally go to the car from the office (from 1 to 4 floors) to issue a car. when we arrived at 9.45 in the morning the office door was closed.drop off a car on the 7th floor, there were no parking lots and staff, I had to go to the office on the 1st floor to the office.

Reviewed: Aug 4, 2019

Picked up the car at 9:00 AM and returned it at 9:00 AM with no wait. The counter staff recommended their full insurance as part of their duty, but did not insist when I declined. A hold of 18000 Kc was placed on my credit card as a damage deposit. If there are no issues with the car upon return during RIGHT CARS office hours, they cancel the hold immediately and close the case cleanly.

Reviewed: Jul 15, 2019

Right Cars where great. Great car, great staff, great experience.

Reviewed: Feb 16, 2019

Everything was perfect

Reviewed: Apr 20, 2021

Good

Reviewed: Mar 15, 2020

Everything is good, no annoying stuff tried to sell you insurance and the car was almost brand new (1500miles only)

Reviewed: Aug 21, 2019

It was very easy to drop the car back and there was very hard ti pick it up...it took more than a hour for waiting in the queue and there was only one guy works, that looks like without patience at all...

Reviewed: Jul 16, 2019

Satisfied

Reviewed: Jun 4, 2020

I had a lot of experience with renting in various countries and am aware of the scams but I'm so glad I had picked green motion and value for money was amazing. Dominica was very helpful, honest, and straight to point. She inspects the car with you on both pick up and drop off and upon return the deposit transaction is immediately processed and your given a receipt. The car was upgraded at no charge and the previous person's toll sticker was left on the car as it was still valid. Reception desk is inside a fancy hotel and u have direct number to dominica. Would not rent anywhere else.

Reviewed: Jan 2, 2020

Great experience overall. Very beautiful car.

Reviewed: Dec 8, 2019

I was the only customer when picking up the car, so the process was very quick.

Reviewed: Oct 21, 2019

Unfriendly and commutationavle staff. Poor training on the staff

Reviewed: Oct 20, 2019

Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted

Reviewed: Mar 10, 2020

Very nice company, the staff was very friendly, and the vehicle was in very good condition

Reviewed: Feb 23, 2020

Pros: - friendly staff Cons: - manual transmission instead of automatic reserved in booking - instead of full-to-full policy we got partial full and did not get refund for extra fuel we bought - super long waiting time for pickup - hard to find pickup point

Reviewed: Feb 20, 2020

The car was almost new, very clean and modern. The car category was as expected. The manager was polite and professional. It is a bit hard to find the office, you should call, they are not in the same building as famous car rental companies

Reviewed: Dec 9, 2019

The assistant who gave the keys lied about their fuel charges. Being misled by that I left the fueling to them. Ended up paying more in extra charges than the cost of rental itself.

Reviewed: Sep 16, 2019

The car (VW T Cross) was smaller compared to the booked Peugot 3008 Other than that all good

Reviewed: Jan 5, 2020

We ordered Mazda CX-3 or similar, but we got Golf Variant. Car was new (10.000 km) and clean, small damage was marked in the documents (scratch on paint). Handover was fast and without any problems.

Reviewed: Jan 5, 2020

Better signage or information as to where to get the courtesy bus

Reviewed: Aug 25, 2019

Exelent service

Reviewed: Aug 17, 2019

The staff at the office was really good and pleasant!!

Reviewed: Aug 13, 2019

The counter staff were very helpful and offered me complimentary water too, which was nice

Reviewed: Aug 5, 2019

I will definitely use this service again.

Reviewed: Jul 13, 2019

The winter tyres were old and I didn't feel safe in the snow.. also I got the car of Hertz but booked on Firefly

Reviewed: Jan 18, 2019

Like: Goid rental rate, easy pick up, brand new car

Reviewed: Sep 5, 2018

The local rental staff didn't explain in detail & did not inspect the car together.

Reviewed: Dec 8, 2018

Very nice attitude. Friendly.

Reviewed: Jun 2, 2018

Everything was quite satisfactory.

Reviewed: Oct 23, 2017

I chose a pickup location near the Old Town Square, but the actual location was far away and had nothing to do with the square. It would be better not to offer this option. I had to buy insurance at the store, and the cost was almost the same as the rental fee! The car we got seemed to be brand new and it was nice.

Reviewed: Sep 30, 2015

Very fast

Reviewed: Oct 28, 2018

Like: No surprises - whole rental experience was great.
Dislike:

Reviewed: Jun 9, 2018

The car broke down, and there was no assistance or service. They even made us find the emergency number ourselves. No replacement vehicle, no solutions, seriously delaying our trip and causing considerable inconvenience. If there had been an accident with injuries, it would have meant waiting indefinitely. Very poor service, terrible.

Reviewed: Aug 15, 2017

The trip started off well, and the rental company gave us a free upgrade. But after returning home on May 2nd, they inexplicably charged 3100 kroner to our credit card on June 21st, which we had left on file when renting the car. They still haven't provided a reason for the charge, very unsatisfactory!

Reviewed: Jul 11, 2016

The car rental company was supposed to send someone to the airport for pickup, but they didn't show up. We contacted them by phone before anyone came. When we wanted to exchange the car, they forgot about the appointment location and we couldn't reach them by phone either. It took more than half an hour to finally get in touch. Overall, I find them a bit unreliable, but the car was very nice and new.

Reviewed: Aug 26, 2018

The staff were attentive and provided excellent service. Very good.

Reviewed: Oct 16, 2016

The staff quickly drove the car to where we were waiting. They were very friendly, enthusiastic, and efficient.

Reviewed: Jul 20, 2016

Very good

Reviewed: Aug 2, 2017

Overall, it's quite convenient and the counter staff are fairly helpful. Communication in English.

Reviewed: Jun 5, 2017

The store is very close to the airport, the service attitude is great, and the procedures were handled quickly.

Reviewed: Aug 21, 2016

The staff's attitude was quite rigid. The car rental company is actually located in the same building as other companies. Due to a delayed flight, I arrived just as they were about to close. I called to ask if I could still pick up the car, and they said yes, but didn't mention any extra charges if I arrived after closing time, nor did they suggest that it might be better to come the next day during regular hours. I finally found the rental counter, but it was two minutes past closing and they charged me an extra 36 euros.

Reviewed: Oct 12, 2015

There are no clear signs in the airport arrival hall, and the address differs from the one on the website. The rental office is not in the airport hall but in the building opposite the airport hall.

Reviewed: Feb 25, 2017