11 Car Rental Brands in Taipei(China), Taiwan(China)

Car was ok but a bit old. Enough for our trip. Service counter was good, managed to communicate well via WhatsApp’s prior the booking

Reviewed: Mar 26, 2024

Handover to me was thorough with photos and video.

Reviewed: Jun 29, 2023

We don't speak Chinese so we didn't really talk but he took us through a very simple process and we got the car quickly! The only problem was on the return we could not find our way to the ally that takes the car back to where we picked it up. Traffic was terrible so each failed attempt took several minutes to try again. But the agent took the car where we managed to leave it even if not at the shop.

Reviewed: Jul 21, 2020

今回、デポジット不要プランで申し込みましたが勘違いなのか請求されまし。 サポートとの連絡で処理できたようです。 場所の案内もわかり安く車種も希望どおりのタイプでしたが古く傷みもあり、ヘッドライトが暗い状態のものでした。車の年式も限定予約出来ればとかんじました。 連絡はLINE翻訳で出来たのでコミュニケーションは楽で素晴らしいと感じました

Reviewed: Mar 3, 2020

租車還車非常方便，多種溝通方式供客人選擇。

Reviewed: Feb 5, 2020

Convenient airport pickup and dropoff. Hassle free. Good driving advice. Easy to settle toll fees. English-speaking staff. Very pleased.

Reviewed: Mar 25, 2024

Car is extremely new with only <1600km mileage. Pick up and drop off are effortless. Service is helpful and detailed in explaining what happened should we encounter accident or require road assistance, and on receiving traffic offences. There is no upsell on any insurance package.

Reviewed: Feb 28, 2024

Very good service. Everything was smooth. Recommend!

Reviewed: Jan 15, 2024

The car is new and clean. We are the second driver to drive this Honda Fit. It’s hybrid, very fuel efficient and drive very well. Highly recommended this vendor.

Reviewed: Jan 6, 2024

Car condition very good. Counter staff very helpful. Car rental price is reasonable. Overall is Value for money.

Reviewed: Dec 28, 2023

The overall experience with PONY was truly enjoyable. The car's exceptional condition, being less than a year old, added to the satisfaction of the rental. Exploring the impressive features of the vehicle heightened the overall experience. The seamless process of picking up and returning the car contributed to the convenience of the rental service. Notably, the absence of forceful upselling for additional services, such as insurance, was appreciated. I am confident in saying that I look forward to future rentals with PONY based on this positive encounter. We were so satisfied with the car conditions and given that it has travelled with us for 19 days, we decided to give it a car wash at the end as our token of appreciation.

Reviewed: Jan 11, 2024

The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car . return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great

Reviewed: Oct 19, 2019

Récupération difficile par téléphone (pas de puce à l'arrivée) avec un correspondant ne parlant pas anglais

Reviewed: Aug 11, 2019

Good choice this time.

Reviewed: Jul 12, 2019

Car was very new

Reviewed: Jun 28, 2019

Very good car rental company. They contact you in advance to check all your documents, including passport, driver license, and international driving permit, to make sure that you can indeed rent a car in Taiwan. Remember that not all drivers license or international driving permit from all countries can allow you to drive in Taiwan. Staff are very friendly and warn you everything you should pay attention. If you get any questions, just ask.

Reviewed: Dec 28, 2023

Best car rental experience ever. Transparent and friendly. Car was exactly the one we booked and in perfect condition

Reviewed: Nov 19, 2023

can't complain much about the car since its a compact car. but it feels like wanting to veer to the right usually. saw some models they had but not on QEEQ platform. The driver who picked us up from the airport To Chailease was friendly.

Reviewed: Aug 14, 2023

I don't feel comfortable with a presigned credit card imprint kept by them. It will only be destroyed a few months later. I'm at their mercy that they can charged any amt to d card.

Reviewed: Jan 8, 2020

As advertised on EasyRentCars apps, the pick up location was at Tao Yuan Airport. Upon arrival at airport, information counter informed us to call Chailease for pick up. Drop off point was not at the airport too. Other than that, Chailease staff and people were friendly, professional and nice.

Reviewed: Dec 26, 2019

Good instructions to pick up car

Reviewed: Dec 25, 2023

In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。

Reviewed: Sep 18, 2019

Did not get a vios but Toyota sienta. Is OK with me since the same capacity. Easy to communicate with them as they also use Whatsapps. Good respond.

Reviewed: May 4, 2019

Need to call JT staff to arrange for car pickup. Had to go to a deserted location away from the airport to complete vehicle transfer/pickup. This was arranged by the friendly staff. I was given a Colt Plus instead of the Yaris. The radio was not working.

Reviewed: Apr 22, 2019

They upgraded the car. The staff very nice and helpful.

Reviewed: Jan 13, 2019

Pick up was a bit confusing because there was no counter at Airport. I ended up at info-desk. At rental-office everything went above expectations. Very important: no hassle over upgrades and I got the car I wanted!! Outside we did a walk-around for damage and the most important functions of the car were explained. Good service!

Reviewed: Nov 19, 2023

Very helpful staff, recommended !

Reviewed: Aug 23, 2023

台北駅構内で借りましたが、Hertzの固定店舗があるわけでなく指定場所にスタッフが待機しているスタイルのようです。また日本語がわかるスタッフさんがいなかったので翻訳アプリを介してやりとりしたので車に乗れるようになるまで時間がかかりました。スタッフさんが頑張って対応してくれたのは好印象でした。また利用したいです。

Reviewed: Jan 5, 2023

Good service though booking kept getting rejected

Reviewed: Mar 5, 2020

The car was clean and the guy was friendly.

Reviewed: Jan 1, 2020

Clean, convenient and friendly staff

Reviewed: Dec 21, 2019

Friendly staff, personalized service. Sent me information on driving in Taiwan.

Reviewed: Nov 19, 2019

The car had the smoking smell. I hate that. The rest is quite good.

Reviewed: Sep 17, 2019

I was able to drive brand new car with only 200km according to the odometer.

Reviewed: Jan 8, 2020

Didn't get the car I originally wanted.

Reviewed: Aug 29, 2019

Car received was not Volkswagen Polo, but similar (Ford). Difficult to find the service desk. Overall happy with the service and car.

Reviewed: Jul 2, 2019

The mileage was on the high side 65,000+ kms. We asked for a lower one and the staff accommodated our request. The mileage was still higher than our expectation and past experience however (30,000+ kms). The car functioned well however. Overall, we are satisfied.

Reviewed: Dec 19, 2019

ワーゲンポロのつもりで予約していたらフォードのフォーカスが来て残念

Reviewed: Sep 15, 2019

Easy

Reviewed: Aug 3, 2019

Like: Ww collected the car in Taipei. It was not at low mileage but in peefect conditions anyway. No issues to drive on the mountains. Staff was friendly and made some effort to communicate in English
Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.

Reviewed: Aug 13, 2018

Like: I drived more than 1000 km for three days and got no any problem with the car
Dislike: Maybe they must give some fragrance on the car

Reviewed: Jul 1, 2018

Like: The car is clean and good condition
Dislike: the car park is expensive and hard to find

Reviewed: Jun 30, 2018

Like: Nice car
Dislike: Nothing

Reviewed: Apr 30, 2018

Like: Wendy was friendly and the car is in good condition.
Dislike: Wendy couldn't find the reservation initially which contributed to a delay on meeting me at the airport to get the rental.

Reviewed: Apr 25, 2018

Like: It was a fuss free booking with OK Car Rentals. Ms Chiou that assisted us throughout the entire process was very helpful and accommodating. She sent and pick up the vehicle at our hotel and fulfilled all our requests (GPS, child seat and stroller rental) for free. Communication was effectively done via email and also WhatsApp. The rental fees was also one of the most affordable ones according to my research. Car provided was clean and in good condition. Overall, we are extremely satisfied with the service and car rental.
Dislike: The only downside was a child car seat was given rather than an infant car seat, thus it wasn't 100% safe for my 5 months old baby as the car seat was more for a bigger child as it is forward facing and have less neck support. Given this was provided complimentary of the car rental, I have no complains. Just sharing for those who intend to request for a infant car seat. Providers speak very little english, however with Google translate this shouldn't be much of a problem.

Reviewed: Mar 20, 2018