Guest reviews

• Europcar

  8 - "Not enough information was given about the process. I had to go back inside to pick up the key and more information about the operation of the car would have been helpful. "

• Hertz

  10 - "It is ok "

• Alamo

  8 - "Mr Din service is excellent."

• Alamo

  10 - "Extremely satisfied"

• Shouqizuche

  10 - "Very good"

• Europcar

  10 - "The pickup and dropoff efficiency of Europcar is great. I was lucky enough to get an upgrade from a Benz B to a Tiguan."

• Shouqizuche

  10 - "Both picking up and dropping off the car were very convenient. The staff were friendly and could communicate well in English."

• AVIS

  9.3 - "Everything went very smoothly"

• Shouqizuche

  10 - "No hidden charges, great customer service, simple and quick process"

• Europcar

  10 - "Very satisfied"

• AVIS

  10 - "Very satisfied, easy pickup and drop-off."

• Budget

  10 - "The overall service was good."

• Hertz

  10 - "Guy in the office was great. The Merc EQE was super nice"

• Shouqizuche

  10 - "Excellent"

• Budget

  10 - "Very satisfied"

• Shouqizuche

  2 - "Terrible, bureaucratic and deceiving customers"

• Hertz

  2 - "The pickup store sent multiple confirmations and even an email, but it was still wrong!!! This delayed our trip by two hours, which was really unacceptable. After placing the order, I noticed that the pickup store and the address did not match our requirements. Despite repeatedly contacting them to verify, it was of no use. Although they later compensated for the taxi fare between the two stores, the experience was very poor!"

• Budget

  8 - "Few people, fast service."

• Budget

  10 - "Satisfied"

• Budget

  10 - "Overall good. Last week they gave me a hybrid car, but not this time."

• AVIS

  10 - "Good service"

• Budget

  6 - "The rental company required an international driving permit upon arrival and wouldn't rent the car without it. Finally resolved the issue by contacting the rental service's customer support."

• Budget

  8 - "The vehicle was downgraded, and the Polo cost over 100 euros per day on average."

• Budget

  10 - "The staff are very patient, serious and responsible."

• Alamo

  10 - "The service lady was very patient and provided voice translation throughout without any signs of impatience."

• Enterprise

  4 - "There were multiple issues with the vehicle; I had to change the car twice, and even roadside assistance didn't solve the problem."

• AVIS

  10 - "Very satisfied"

• Budget

  10 - "Satisfied"

• Europcar

  10 - "Very good"

• Europcar

  9.7 - "Car was great, service is also nice"

• Europcar

  10 - "Very good"

• Budget

  9.3 - "GOOD"

• Europcar

  10 - "Very satisfied"

• Europcar

  10 - "Very good."

• Budget

  8.7 - "Upgraded to a larger vehicle which was great "

• Alamo

  10 - "Very efficient, and no hidden charges."

• AVIS

  2 - "There were additional insurance fees. I asked at the counter during car rental and was told there were no additional fees. This time I didn't read the contract carefully and it turned out there were hidden fees that were not disclosed."

• Europcar

  8.7 - "Good but directions to the car were not good , and the car was Swiss not Belgium car "

• Europcar

  6 - "The car I booked was very different from the one I received. It was really disappointing."

• Budget

  4 - "The rental company did not inspect the car carefully, and they blamed previous scratches on me. Thankfully, I took photos and am currently appealing. Everything else was fine."

• Thrifty

  10 - "Good"

• Hertz

  8 - "Satisfactory"

• Alamo

  6 - "Alamo: Unlike other major companies that have counters in the arrival hall followed by car collection at the parking lot, we found out only through inquiry that their counter is directly in the parking lot. When we got to the parking lot, there were no signs for Alamo. After asking around, we finally discovered a small Alamo counter next to the enterprise sign. It turns out Alamo and National have been merged into Enterprise. There were a lot of people in line to pick up their cars, and only one attendant working slowly. It took us half an hour to get our turn. From the moment we got off the plane, car rental was the most inefficient part. We booked a Mercedes B, but were given a Toyota CH-R. They claimed it was in the same category. If they categorize it that way, what can we do?"

• AVIS

  8.3 - "The car was good but small to fit 3 luggages in the trunk. May be next time should let know that big luggages don't fit into the trunk. The rest was good and the car went through the Europe smoothly. "

• Budget

  9.7 - "Booked an SUV T Cross or similar and received a small hatchback. Don't consider this to be of similar size. Price was really good."

• Budget

  10 - "Very satisfied"

• Budget

  8 - "They made me to pay a second insurance for and it was quite expensive!"

• Europcar

  9.7 - "Réservation très satisfaisante. Prix, propreté, service... Tout a été très bien. La voiture était en bon état et il a été facile de prendre possession et de la restituer. Aucun frais de surcharge suite à la restitution comme certaines compagnies... À conseiller."

• Budget

  10 - "Excellent service in both check in and return. We were upgraded to a bigger car and it was in great condition. "

• AVIS

  6.7 - "the woman who attended me told me that I just had to call if I wanted to rent the car more time. She checked my contract and told me that it would be at the same price per day. When I called for that, a man told me that the day price changes every day and that I had to pay up to 3 times more for the same vehicle. "